Yeah. I was warned about over-calibrating, so I only did it when it asked (I think). I rarely over-calibrate with my Dexcom. I used to but not now. I think as Dexcom has been approved by the FDA that you can treat off the readings, I just have more faith in them. Also, when I do calibrate those numbers are so close most of the time. It's really amazing.
I get that the pump was approved way before they expected. That's great, but as I've got stress in my personal life right now, I simply was not the right candidate to get into the preview run with the 670g. They need folks that can handle them scrambling and making errors. My fuse is short with incompetence right now. Also, I can't help but compare them to Dexcom.
Both are established companies. Medtronic shouldn't be making novice errors like getting my address wrong and sending my supplies to an old work address. That's not specific to the 670g. That's just incompetence and a low level of service.
Their CS reps should be well trained enough that they know to work better with patients. I used to volunteer for an AIDS organization. My role was support for people with aids. They taught us that we'd get people as they are: happy, sad, relaxed, stressed, nice, mean, etc., and we'd have to work with them as they are. As a volunteer, I was taught that. A CS rep that's getting paid to do a job should also know that. I'm not here to get an attitude when it comes to the medical hardware that literally keeps me alive.
I don't begrudge anyone's positive experience, but I've got every right and, I think, a duty to share with the community.