I think we have it working. Pump is doing the sensor restart now.
Luckily I have a new 350 page user guide to keep me busy waiting for the 2 hr warm up !!!
(Yeah - I am one of those “read the manual” peeps)
According to the (new) manual regarding the t:slim X2 internal rechargeable battery:
"A full charge will last up to 7 days with normal use (5 days when using CGM). "
Dexcom Receiver was powered off for the X2 upgrade and the sensor restart.
After the X2 upgrade was complete, we did a G5 sensor stop from the Dexcom App on the Apple iPhone. Then did an immediate sensor start from the Tandem X2. Two hour warm-up. Back-to-back fingerstick calibrations entered into the Apple iPhone. Waited 10 minutes to let everything sync. BG data is properly showing on Apple iPhone, Tandem X2 pump, Apple Watch and remotely to an Android Tablet (Dexcom Follow App). I assume the BG data is flowing into Clarity but there a 4 hour lag on the Clarity display.
After the other devices were properly receiving and displaying the BG data, I tried to get the Dexcom Receiver to pick up the transmitter and also display the BG. So far no luck. The receiver does not seem to want to connect now that the X2 is already connected.
Still the Dex Receiver would not connect. I will have to call Dex Tech Support.
Has anybody gotten the X2 and the Dex Receiver both connected to the G5?