Hello my BG testing brothers and sisters!
I got some good info from the One Drop company today. I was impressed by the response, and also her willingness to speak with me on the phone (I had commented earlier that there was no phone number on the website, which I found a bit troubling, such as if you needed tech support or something).
This is not my endorsement of the company or product, since I haven't tried it, but I just want to pass along what she emailed to me.
A few comments:
a) since the upfront cost is so high (compared with something like a $15 cheapie you can toss if it sucks), I emailed her asking for a link to a video, so I could see what it actually looked like in use. Would definitely want to see that before sinking $100 on a meter!
b) when the OmniPod PDM no longer contains a BG tester, and you have to carry a separate device, maybe this becomes an even better option for some people.
c) gotta figure out if I can get insurance for this, or if I'd want to swap from my beloved Freestyle Lite (best meter on the planet - for the win!)
Anyway, here is our email exchange. Lemme know your thoughts!!
My questions to her:
When do you get the replacement orders? Do you need to use all 300 before you get a reshipment? How many do you need to have left before you get a reship?
Do you have accuracy studies I can look at?
Do you have a video of the synching process with the phone? Do you need to synch after each test or can you synch them in batches?
Is there someone I can talk to about these questions rather than email?
Nope, no need to use all 300 strips! The key in this process is making sure you are syncing your glucometer readings with your app. When you start to run low, you can go into your app and request more strips. We will receive your request and, based on how many times you've tested and how many strips you have left, we will then approve your request. If there's any sort of exceptional situation (ie, you're going out of town, your strips were lost/stolen), all you have to do is contact us and we can get it sorted.
For syncing: after you've done the initial app/meter pairing (one-time-only), as long as you are in the One Drop app and your meter is turned on simultaneously, the app will prompt you to log your reading(s). I've attached a screenshot of my own readings that need to be logged! So no need to sync each time you test, but you should be syncing often.
And (last but not least!) our accuracy studies below:
The analytical performance of One Drop | Chrome was evaluated in both clinical and laboratory settings.
99% of measurements were within 15% of lab results
93% of measurements were within 10% of lab results
I'm happy to jump on the phone with you if you need any other clarification! Just give me a number I can reach you on, and when to call.