I have my letter done and a letter from endo and documentation off the internet.
I contacted my insurance company yesterday questioning who I should send this info. to, since Medtronic never contacted the insurance and therefore there is no denial claim set up. I am not happy with Medtronic about that, but they told me that is their process, but I since have found out that Aetna reviews on a case by case basis, but if Medtronic never submits how can there be a case to review.
My response from my insurance was to have the provider fax a pre-determination of benefits with all supporting documentation and Medtronic does not do that, ahhhh, one big vicious circle. I am contacting Molly at MM on Monday to ask her now what??? but I will be faxing my stuff on Monday myself to see what happens.