Replies to This Discussion

Permalink Reply by MelissaBL on January 31, 2009 at 9:25am

I have both the Cozmo and the Navigator. And faced the same issue as you, Heather. But your endo can request and get pre-authorization for the strips you need that are crucial to your pump therapy. DO NOT let them bully you into switching to a meter unsupported by your treatment therapy. I promise you can fight it. I got auth for 400 strips a month - twice the allowed amount for my insurance. Let me see if I can find the links to figure out what you need. What insurance do you have, if you don't mind my asking?

Okay, here's one example form for a quantity edit. You would need to find the one for YOUR insurance provider, but it's a start. This is all I had to go off of when I started with my company - an example form from a BCBS in another state.

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Permalink Reply by debb on January 31, 2009 at 9:49am

melissa,
can i ask a stupid question? what is BCBS? i know i should probably know what it is and i will slap my head when you tell me but i sometimes have a hard time remembering all the abbreviated stuff.

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Permalink Reply by Amy on January 31, 2009 at 9:54am

Sorry...Blue Cross Blue Sheild

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Permalink Reply by debb on January 31, 2009 at 10:05am

told you i would thump my head. what a dutz i am.

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Permalink Reply by Amy on January 31, 2009 at 9:42am

Sometimes insurance companies will only cover use of one type of strip for use at a time. At least that is the way it is with mine. BCBS. All my back up meters are the One Touch Ultra Smart that I use or other One Touch that they have sent me.

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Permalink Reply by debb on January 31, 2009 at 9:46am

heather,
call your insurance company and ask for an explanation. they are usually very good about giving the explanations and can maybe straighten up the problem. sometimes it's as simple as a call from you. they can also answer any other questions that you may have at the same time. my insurance company is very good about any questions i may have and also when i called about a co-pay that was more then i could handle, they let me know that there was a cheaper drug that was the same thing at a lesser co-pay. i came away saving about $55.00 a month. yes they are jerks about some stuff but when i call to get answers they are very friendly and informative.

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Permalink Reply by Cheryl on February 23, 2012 at 11:37am

I just joined TuDiabetes and have read a few different discussions; am already thrilled to have this site available to me. I also have a Deltec Cozmo (although my warranty has expired) and bought the Free Style glucose meter that is attachable to the pump. My insurance company at first covered the test strips with no problem - then, one day, they decided that ACU-check was what I needed to use. I called my doctor, and then called the nurse administrator at the insurance company (Priority Health in Michigan). After speaking with her about why I needed to continue using the FreeStyle test strips, an exception was made on my file and they do cover the FreeStyles now.
I had a different problem with my medical supply company. Because the Cozmo is no longer being made, they decided NOT to carry the Cleo infusion sets which I have used for years and sent me a different infusion (Animas) set which I really did not like. After attempting to make them happy with that change, I decided that I would contact them and either have them get me the Cleo sets I wanted, or I would change distributors. They "found" a supplier for me and now I have the Cleo sets again.
Life is not easy sometimes and you have to fight for what you think is correct or right. I have had Type 1 diabetes for 48 years now and originally started out with the shots, moved to the pens, and now (THANK GOD) have the pump. It does make life somewhat easier.

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