I just joined TuDiabetes and have read a few different discussions; am already thrilled to have this site available to me. I also have a Deltec Cozmo (although my warranty has expired) and bought the Free Style glucose meter that is attachable to the pump. My insurance company at first covered the test strips with no problem - then, one day, they decided that ACU-check was what I needed to use. I called my doctor, and then called the nurse administrator at the insurance company (Priority Health in Michigan). After speaking with her about why I needed to continue using the FreeStyle test strips, an exception was made on my file and they do cover the FreeStyles now.
I had a different problem with my medical supply company. Because the Cozmo is no longer being made, they decided NOT to carry the Cleo infusion sets which I have used for years and sent me a different infusion (Animas) set which I really did not like. After attempting to make them happy with that change, I decided that I would contact them and either have them get me the Cleo sets I wanted, or I would change distributors. They "found" a supplier for me and now I have the Cleo sets again.
Life is not easy sometimes and you have to fight for what you think is correct or right. I have had Type 1 diabetes for 48 years now and originally started out with the shots, moved to the pens, and now (THANK GOD) have the pump. It does make life somewhat easier.