So I've had a Ping for a few years now. My first belt clip lasted at least a year. Since then every single one breaks within a month, with the rivet breaking off in the middle of the clip. Animas has been good at replacing them, but this is getting ridiculous (3x so far). Do any other Ping users have a good substitute? I need something that will stay in place while jogging and doing moderate exercise.

I heard from one of the Animas reps that they made the first generation of clips too strong, so the pumps got damaged. It seems like they replaced those with clips made of silly putty that fall apart of their own accord.

Grumble... grumble...

Tags: animas, belt, case, clip, dangling, defective, exercise, pump

Views: 2412

Reply to This

Replies to This Discussion

I have no suggestions for replacements for the clip, but I am equally frustrated with that stupid clip! It's just plain old poor design. It needs a spring. And I've had my clip for 6 months and it is already starting to wobble. I anticipate it breaking any day now. Other than the clip, I've been really happy with my Animas!
My son's clip broke at the same place as yours on day 2 of a 2 week cruise - he's only had his pump about 6 weeks - so we had to do some creative improvising until I remembered that we had a Spibelt with us. He wore that for the remainder of the trip, including for a very strenuous hike & lots of basketball and it worked well for him. They make one specifically for pumps with a little opening stitched into the side for the tubing to run through.

I called Animas when I got home and after giving me the third degee (is son twisting the pump? Is son putting the clip on correctly? What was son doing when the clip broke? Was son exceptionally rough with clip?), they finally agreed to send a new one. I mentioned that I had heard of a lot of problems with broken clips and was told that was not an issue they had a lot of compaints about, but the clip is only under warranty for 3 months.

Otherwise, we're very happy with his Ping.
I'm going on 8 months now and i can tell its about to break any day. Is Animas good with replacing these for free or am I going to be stuck buying one every 6-8 months?
They'll replace them in the first three months after order, after that they charge for the replacements.

Jogging seems to kill them fairly quickly, probably due to the constant back and forth strain on the rivet.
It's not just Animas. I have the same problem with Minimed. The clips have a useful life of about 3-4 months. I buy them 6 at a time and keep a spare with me -- just one more thing to carry all the time.

I've had my pump for about a year and haven't broken the clip, but after about 4 or 5 months it "loosened" up and now the gap between the two prongs is like half an inch! It was nice and tight when i first got it, almost too tight.

I wish there was a decent replacement clip.

I haven't had the same problems w/ MM, I've broken a couple, mostly on the seat belt retractor on the driver's seat of my car (twice...) so I'm careful getting in the car, every now and then I'll sit close too it and go "whew" that I've missed it. The one I currently have has lasted since April 2010 though now, 1100 some odd miles of running (plus the times I forgot my Garmin and treadmilling, that I don't bother logging. Logging running is almost as annoying as logging BG...)1100 more miles of bicycling, various other activities, etc. Clearly, when this one breaks, it'll be time for a new pump.

I have only had my pump 3.5 months and have already broken four clips, they the first three replaced free of charge. But on the the last one the company wanted $30..

So I took that $30 to a friend who does leather work and owns a saddlery, she made me a case out of some amazing quality leather built to my specification for $25 ha.

I use that at work etc, but when I am doing sports or slobbing out I just wear my pump round my neck under a t-shirt or something.

I must have an original strong clip, lol. Had my pump since Oct 2010 and still using my first clip - though I did purchase one as a back-up just in case, because I had heard they were weak. Wonder if I'll ever need it?

That is one of my primary reasons for going back to MM - a belt clip! I wore the ping on a spibelt for 6 months before I could get a new Revel.

I have a MM clip and heard they may not be very durable. Bought a back to have just in case and almost 2 years later, I am still on the original clip.
Sounds like diverse opinions. I meed a new belt clip for my MM. The first clip had the rivet connecting the holster to the clip break. My current belt clip allows my pump to slide out way too easily. My stomach (with the help of the infusion set adhesive) catches my pump a few inches off the ground. Ouch!

I have never considered asking MM for a new belt clip as I thought it was considered an accessory that was not necessary. I will ask for one today, thanks for the advice. If I cannot get one free, I will probably buy 6 new ones.




From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team


Melissa Lee
(Interim Executive Director, Editor, has type 1)

Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)


Lead Administrator

Brian (bsc) (has type 2)


Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)


LIKE us on Facebook

Spread the word


This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service