Ok, that might be an overstatement. But i have been trying to get a refill for my test strip prescription for 3 weeks and I'm not getting anywhere. When I requested the refill, it was not expired or out of refills, but the insurance company still denied it and wanted all the documentation to verify need. My doctor had originally requested 10 strips/day, but BCBS would only fill 200 every 20 days. Now this same request has been in review for 3 weeks and I'm told it may take another week before it is approved. How do you handle problems with insurance? I've been fighting with them for 30 years and it is always a battle. I just filed a complaint with the state insurance commission, but I don't know if that will help any.