I don't even have my Minimed pump yet, and already I'm unhappy with their customer service.
They were supposed to send the pump and CGM to my doc's office. They sent the CGM under the wrong name.
They sent both the pump and CGM without the suite number (because they didn't have it, and apparently it was too hard to call and ask). So far, it hasn't arrived. I called the rep I had been working with and left a message early this morning. It's 2pm and I haven't heard back.