I don't understand why their DM3 software is not Mac compatible. I am trying to download my data onto this tiny windows netbook that I own and am having a terrible time. It says "please attach receiver" and won't go out of that screen. When I try to edit the receiver number and code in the patient edit menu, it will not let me type anything in. Not only is this software not Mac compatible, but it is so antiquated and clearly designed for health care providers.

Enough venting. How do I connect my receiver to this POS computer so I can upload my data? I've looked at the DM3 help guide and a google search but I can't find any answers.

Tags: 1, dexcom, type

Views: 79

Reply to This

Replies to This Discussion

Have you tried rebooting the netbook? If that doesn't work, maybe try reinstalling in case the driver didn't instal.. I didn't have to enter any code afaik, I just plugged it in and set who it was when it first synced.

As for the mac issue, you can always dual boot or use parallels, although I'm not too sure if it works in parallels as its been a while since I bothered downloading the data off mine. Either my omnipod or the dexcom wouldnt show up in a virtual copy of windows, but I'm leaning towards it being the omnipod. To do it on a mac you would basically need to buy a copy of windows to install.

RSS

Advertisement



REsources

From the Diabetes Hands Foundation blog...

Meet The 2014 Big Blue Test Grant Recipients

  This year Diabetes Hands Foundation has pledged US$35,000 in Big Blue Test grants, continuing its support for programs aimed at providing lifesaving supplies, medical tests, treatment, and patient education to people living in need who have or at risk Read on! →

Kim Vlasnik: The Patient Voice

  Kim Vlasnik, you NAILED it! In this video, Kim Vlasnik takes our breath away as she describes what its like to be a person with diabetes. Fortunately, Stanford’s Medicine-X Conference gives ePatients, like Kim, a chance to speak since we carry the Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 1)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2014   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service