Okay so here's the deal, I decided on an animas pump after my endo says I would be a great dcandidate. So I researched and picked that one... The CDE helped me fill out the form and faxed it to animas. Animas called that same day and told me that my insurance works with a third party provider called CCS medical. Animas said they would send the information to them and they would work with my doctor and insurance company. It took a week to hear from CCS medical and even then only because I called them. The guy was very nice and said he was going to fax my dr the forms for the insurance prior authorization. He did and my doctors office faxed it back the very next day.
Then a week later ccs requested more info fromy doctor which was now over a week ago. Drs office said they sent it in right away. It's beeen 3 weeks since I started this process and animas called today to say that CCS medical is still waiting for paperwork from my doctor. I told her this has been going on her 3 weeks now and the CCS guy hasn't even filed anything with my insurance company which I know because I have called the insurance company multiple times to ask.
Anyone work with a third party provider before? Anyone have any idea how to make this go faster. I feel like the longer it takes the more likely it is I am going to be not approved.
I know it takes different period of time for different people but I feel like someone should at least have done something by now!n