Hello all…I’m hoping one of you can help with a medical insurance problem I am having with Blue Cross Blue Shield. I’ll try to keep this short. Basically, I have new coverage from Blue Cross Blue Shield and I am trying to get insulin pump supplies (e.g. Infusion Sets & Reservoirs) for my Medtronic MiniMed Paradigm 522 insulin pump. Blue Cross Blue Shield will not suggest a known supplier of pump supplies, but has directed me to a very long list of “Durable Medical Equipment and Medical Suppliers” to get my insulin pump supplies from. I’ve called close to ten suppliers so far and none supply insulin pump supplies. I’m guessing someone on the list I was directed to actually supplies pump supplies, but I haven’t come across them yet. According to Blue Cross Blue Shield I need to find a supplier that is “PPO contracted through local Blue Cross / Blue Shield?” I live in Stamford, CT. If any of you are purchasing Medtronic MiniMed Paradigm pump supplies under these circumstances, I would greatly appreciate information on your supplier so that I can contact them & get supplies. Thanks in advance to any and all of you interested in reading about my problem, and to those of you who can supply some information based on your supplier experience.

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BCBS Federal provides a book every year that lists the approved suppliers. I am in Virginia, use BCBS Fed and use CCS Medical.

I get my supplies from Medtronic directly. When my insurance has changed in the past I have called them and they take it from there and get in touch with my insurance and I ask them to get back with me so that I know what the status is once they have called my insurance company. They have always been great about supporting me with there expertise in this area.

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