Replies to This Discussion

Permalink Reply by Jenny on April 11, 2012 at 6:11pm

YES! I am a diabetes educator and many of our patients are on their second, third, or fourth revel. I posted about a year ago about all the problems we have been having with Medtronic pumps over the past 1.5 years. No delivery alarms, unexplained hyperglycemia and DKA, tons of bubbles in the tubing even after priming them out (and keeping insulin at room temp before filling reservoirs), condensation in the reservoir window (something must be causing moisture...leaking reservoirs), reservoir area smelling like insulin and wet inside...does that mess up the piston...leading to pump failure?? Anyway, we have exhausted our efforts to communicate with Medtronic about these issues...apparently "nothing" is wrong. We and our patients have reported these issues to FDA several times too. I am not completely convinced it is fully a revel issue but maybe a combination of problems - namely the connection between the tubing and the reservoir and the o rings in the reservoir. I am interested if other people are having similiar issues too...I will be checking back on this post...maybe Medtronic should be "listening" here too...

Permalink Reply by Mark Horowitz on April 11, 2012 at 7:39pm

I just got the 723 ten days ago after having the 715 for years. So far I have no problems, but will let you know if I do.

Permalink Reply by Sweetpee on September 24, 2012 at 2:53am

I'm fixing to have my internist refer me to a diabitologist to help me get off the Medtronic revel and into a more reliable system. After a year of intermittent "no deliveries" I think it's a combination of lower pump settings to detect "no deliveries" and infusion sets. When I prime a Sure T and push the plunger hard, if there is no partial obstruction the stream will come out solid. But if there is a partial obstruction, which there are in approx 50%, the stream will break up, like putting your finger over a flowing garden hose. Given that initial partial obstruction the set will ALWAYS end up with a "no delivery" alarm.

Permalink Reply by alwaystempted on April 11, 2012 at 10:20pm

I've had the 723 for well over a year now and I haven't had to many problems. I will say I get mysterious air bubbles that start out of no where occasionally. Sometimes I'll get real bad highs and then notice the bubbles in the reservoir as well as the tubing even though there had previously been no air bubbles. That's decreased a lot since I've started to lubricate the reservoirs before filling them. Also I do notice the smell of insulin in the compartment for the reservoir almost always. I thought that may be normal since this is the first pump I've had. Other than that I can't say I've had any of the other problems. What kind of batteries are you putting in your pump? I was told rechargeable batteries or lithium batteries will cause problems.

Permalink Reply by Mark Horowitz on April 11, 2012 at 10:28pm

How do you lubricate the reservoirs before filling them?

Permalink Reply by alwaystempted on April 12, 2012 at 12:08am

Since I was having issues with air bubbles I looked through the book "Pumping Insulin" for tips. I was able to smell insulin so I thought the issue was from insulin leaking past the o-rings. The book said the lubricant on the rings can dry or something along the lines of collecting in one area so it suggests rotating the plunger pushing it in and out a few times to recoat everything.

Permalink Reply by Sweetpee on September 2, 2012 at 5:30am

Yeah, what lubricant should be used lubricating the o rings? Thanks

Permalink Reply by Sweetpee on September 2, 2012 at 5:33am

I understand there is lubricant on the rings for the first use. But I've been told that lubricant has been engineered to last just three days. I've been getting "No Delivery" messages on THREE pumps, count 'em. And I believe it's because I'm reusing the reservoirs and the lubricant is failing. Therefore, re-lubricate but WHAT to use?

Permalink Reply by wallskev on September 4, 2012 at 3:06am

I have no issues on re-using Reservoirs. I re-use 203 times and
pre-fill mine and keep in refrigeration for quick and easy change.

Filling is a key - Purge any residual air bubbles as part of the filling process. I find them maybe 20% of the time before I use a stored set.

Permalink Reply by musicman88 on September 7, 2012 at 2:34pm

Is reusing a reservoir safe? How do you get all the old insulin out of them?

Permalink Reply by Duarte on April 11, 2012 at 10:56pm

I start uusing the Veo 754 in the last 9 nonths and i´m going on my thirth pump since then ,3 replacements .

Medtronic quality controls sucks.

Permalink Reply by Chadd on April 12, 2012 at 12:24am

I have been seriously been thinking of looking for a different pump company if Medtronic doesn't fix this issue. My health is relying on a machine that seems to be malfuctioning alot more.

Is there a way to talk to the insurance company to let them know if the issues your having and concider a different pump company while your pump is still in warrentee?

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