I am a diabetes educator and over the past 6 months we have been noticing that some of our stellar pumpers are reporting problems with unexplainable elevated BG levels. Of course, a billion things could be the cause but it seems more frequent among our "veteran" pumpers with normally very well managed levels who are ultimate problem solvers. Medtronic denies an increase in call volume related to this issue. Many pumpers may just correct an issue (change site and reservoir) and then move on with their lives without calling the helpline. So, we are trying to determine what, if anything, is different or if others in different states are experiencing the same circumstances.
Have you experienced more of the following over the past 6 months:
• No delivery alarms or no prime alarms
• Inability to fill a reservoir with insulin
• Motor error
• Extremely high blood sugars shortly after a set and reservoir change that do not seem to correct down in the normal (expected) amount of time
Any comments would be much appreciated!