Am I the only one having multiple pod errors? In two months I've had only 4 pods make it the 3 days. If it’s not an occlusion (without any outside interference from me) it's an error! I called Omni Pod and they were able to send me replacements, but the inconvenience and loss of insulin is too much! I’m sick and tired of having screaming pods interrupt my life. I chose the omni pod because it was the only pump without tubbing, but I’m starting to understand why my doctor advised me against it!
I'm so frustrated! Am I the only one, having all these issues with Omni-Pod?


Tags: errors, inconvenience, occlusion, omni, pod

Views: 430

Reply to This

Replies to This Discussion

So....interestingly enough I had this happen to me about 6 months ago. I travel for my work so I was on planes or in meetings and the stupid things would fail. 8 of them failed in less than 2 weeks and I was starting to lose it. As if diabetes isn't enough to deal with we get to figure out how to have an entire back up set everywhere we go just EXPECTING our pump to fail.....Sorry, any way, it turned out to be a bad batch basically. Every box for that "lot number" or whatever, had a 80% failure rate at best. They sent me a new box but I just got SO frustrated that I switched back to my Animas Ping. I've been thinking about switching back and trying the Pod again but.....UGH.....I would call them and tell them to replace all your boxes from the same lot number (assuming all your failures have been from one number), and do it before you switch off the Pod. They know that they are criticized for their quality control so they are fairly sensitive to people's frustrations.....good luck!

Thanks Todd! I just got off the phone with insulet, and after yelling at 2 representatives, and being transferred to a different department, I finally got a manager on the phone who was very sympathetic and agreed to replace the box. I really hope that it's a bad lot number, because I'm about to go postal on Insulet Corp. Today I was presenting at work and I had a screaming pod from hell emergency. Like you said, as if diabetes isn’t enough we have to deal with this too! Anyway, unfortunately for me it's either the omnipods or pens until September 2012 when my insurance will approve a different pump brand! I originally decided to go with omnipod because it was tubeless, but now I'm starting to wonder if the animas would've been a better choice. Thanks again for your advice!

No worries, we are/have been in the very same boat. I do have a Minimed pump you could totally borrow if it came down to it. I switched jobs a few times over the years and have a Pod, Animas, and Minimed 722. I do miss the tubeless, but I have gone nearly 22 years with hardly ever having a pump issue it made it too hard and too freaky to worry every time I bolused or moved that my pump could fail. Keep me posted, I'm curious how it goes for you. I may try it again if you do :)

Have you heard about the Solo pump, , it's supposed to come out later this year and has a thinner pod that can actually bolus itself without having the remote (pdm) at hand? The other one I'm really interested in is the tslim, , while it does have the tube, it's like an iphone for menus and screens.

Anyway, sorry for hogging up your post with my babble, I guess I'm on a diabetes rant day :)

Take care, let me know if I can help or anything.

Wow, thanks for the offer Todd. I looked at the solo link you posted, looks promising!
You take care as well! Every time I'm feeling frustated, I sign on and feel better just knowing there are people out there that understand what I'm going through!

I've had a few over the 16 months I've been on the pod. Nothing like that though. =/

I agree, it's the only option for tubeless, but the problems seem to outweigh the advantages of having a tubeless pump for me.

Yeah, unfortunately, you wouldn't be the first person to stop using the pod because of the many issues that people have to deal with.

I honestly don't know if the people who have these issues are the unlucky ones, or if the people who don't have these problems constantly are just the lucky ones.

Everybody seems to have to deal with issues sooner or later though and it is always frustrating. =/

When Solo will come to market we will see if pod errors are due to bad quality control, cheap components used or are due to the patch pump thing itself.
Cellnovo and the coming Spring Hybrid pump both choose to keep the separate infusion set, but focus on a smaller and lighter pump only controlled by a remote, so to carry the mini-mini-pump as near as possible to the set, with a short tube.

The Roche Solo could be a winner because the "smarter" part of the pod lasts 90 days, so it can cost as much as 30 times more than a pod and so employ higher quality components (ok, you have the set and reservoir to change too ...).
But a patch pump is always bigger and higher than a set, and prone to move its cannula when hit.
I hope for omnipod gen 2 too, hoping for insulet to have learnt its lessons and have better engineered its device.

Best wishes in the meanwhile and keep us informed ...

Thank you for the information. I'm also looking forward to Generation 2 omni pod, when I was first pitched the omni pod system (2 years ago) they told me that they were already manufacturing the new smaller better pods! I'm still waiting!

I'm actually going to OmniPod from MDI and just received my starter kit Saturday. The local OmniPod trainer called this morning and she said that the "smaller better" pods are due to be released in the middle of this year if that's accurate; she said that they will be released to current OmniPod users first.

I'm hoping I'm successful with the pods because I'll go back to MDI before I'll go to a tubed pump - the tubing and infusion insertion are not for me.

They told me the same thing, two years ago... i'm still waiting! But you're right, I hate tubing more than I hate all the omni pod issues.. which is why I keep coming back to it!

In Europe is approved and in Netherlands is coming soon, it's on the official site here (link).

In USA it has still to pass FDA exam, so even insulet doesn't know.

I think they are waiting to start production of omnipod 2 for Europe too, so to see if FDA requires some major change in their product: they don't want to manifacture two different pods.




From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team


Melissa Lee
(Interim Executive Director, Editor, has type 1)

Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)


Lead Administrator

Brian (bsc) (has type 2)


Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)


LIKE us on Facebook

Spread the word


This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service