I am having issues with getting a new pump. I got the Omnipod pump in Feb. of 2009 and found in may that I did not like it. Im a hairstylist and it just always seem to be in the way and just uncomfortable. I also have bruises where i have put the pump that have been their for about 4 months that still hasnt gone away. It just did not work out for me. I have signed up to get the Paradigm Real-Time Insulin Pump and Continuous Glucose Monitoring System. My insurance has approved me of the Monitoring system but not the pump?? They say that i need to speak with Omnipod to get apporved for the pump. I purchased the Omnipod with my OLD insurance and at the end of may started on a whole new insurace. My BM told me they could not move on until i spoke with Omnipod because i have not even used/ have had it a full year. I spoke with Omnipod and they said its past the 45 days to return it, but even if i could have returned it the refund wouldn't even be going to the insurance company im using now, so i dont understand why my current insurance compay needs to even worry about the Omnipod. Omnipod was very confused when i told them im under a whole new insurance and had nothing to tell me. They said there was nothing they could do. Im honestly just left sitting here with confusion, frustration and pain. I don't get how a medical device that is so needed can be so hard to get. This may be all confusing to understand, it def. is for me. But if anyone has any similar stories or suggestions that could help me out, itd be awesome. Im just so lost.. and these are the times you get so down, you just wonder why it was me that got this disease. Please help..thank you.