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Accu-Chek Users

For users of ACCU-CHEK Aviva and ACCU-CHEK Compact Plus glucose meters.

Members: 228
Latest Activity: Mar 1

Diabetes Forum

Aviva and Diasend

Started by KrabbyKelly. Last reply by KrabbyKelly Nov 20, 2013. 2 Replies

The reason I am switching to the Roche Accu-Chek nano

Started by RamonFHerrera. Last reply by Dave Davis Aug 13, 2013. 3 Replies

FastClix lancets supply issues?

Started by indolent. Last reply by indolent Mar 27, 2013. 4 Replies

Accu-Chek and Carelink

Started by redyoyo. Last reply by Jake Jun 20, 2012. 1 Reply

Accu Chek Mobile

Started by Jake. Last reply by Jake Mar 23, 2012. 8 Replies

Accu-Chek Compact data transfer

Started by wynot. Last reply by AaronM Feb 20, 2012. 7 Replies

accu-chek connect card Aviva

Started by fairypink8. Last reply by Chaplain Walt Dec 7, 2011. 1 Reply

Accu-chek nano

Started by twiddlemthumbs. Last reply by Gerry Sep 30, 2011. 4 Replies

Cool Aviva accessories!!!!

Started by Leanna Jun 28, 2011. 0 Replies

Accu-Chek Compact Plus Issues

Started by MARKW6. Last reply by Pauly Jan 22, 2011. 21 Replies

Free Smart Pix Device Reader

Started by Marie B. Last reply by Jake May 5, 2010. 7 Replies

Accu-Chek Go users

Started by christina. Last reply by AaronM Feb 4, 2010. 2 Replies

Comment Wall


You need to be a member of Accu-Chek Users to add comments!

Comment by catlover on February 1, 2014 at 8:55am

Rob-I just spoke to the pharmacy who gave me the incorrect info. They apologized and said they had a mix up and the strips being discontinued were for the Accu-Chek advantage and comfort curve strips. I did straighten them out. I am so glad I was able to find out the truth from you. I am very grateful.

Comment by catlover on February 1, 2014 at 6:33am
Rob-Thanks so much for getting back to me so quickly. I am sorry I received incorrect info from the Pharmacy. I wonder where they got their info. I am going to contact them right away and tell them they were wrong. I am happy that I don't have to change to another meter. Thanks again.
Comment by Rob Muller, Roche Diabetes Care on January 31, 2014 at 1:23pm

Oh no! I'm sorry I didn't see that. Please feel free to message me directly. For whatever reason, I didn't see your original message, but I always get direct notification of a message in my inbox.
Good news, I've just confirmed that the product is NOT being discontinued. It is a very important part of our portfolio, and there are no plans to cancel it.
If you have any other questions, please don't hesitate to ask. Have a great weekend!

Comment by catlover on January 31, 2014 at 12:37pm
Thanks Rob-I did leave a message on your page a while ago, but I didn't hear anything back from you. I am glad to see you reply to my request this time. I do like the Compact Plus and would hate to stop using it. I have been using Accu-Chek since I was Dx w/D 15 years ago. Any info would be helpful.
Comment by Rob Muller, Roche Diabetes Care on January 31, 2014 at 9:47am

Hello all. Let me see if I can get some answers for you on availability. I am not aware of the drums being discontinued, but I want to double check to make sure. Stay tuned. Thanks!

Comment by catlover on January 31, 2014 at 9:40am
Fellow Accu-Chek users-When I recently filled my Rx for test stripe, I have a Compact Plus, they told me at the Pharmacy that Roche was discontinuing the drums. That I would not be able to get them after March. Have any of you heard this ? I have tried to reach Roche/Accu-Chek, but they keep me on hold. There is nothing about this on their website. I would appreciate any info any of you have about this. Thanks
Comment by Loquacity on January 14, 2014 at 5:49pm

Have had a very frustrating time with my Accu-Chek Mobile over the past few months, only to discover that the damned things don't work with Lithium batteries! Posting this here as a PSA of sorts: when your Accu-Chek needs new batteries, make sure you replace them with Alkaline batteries (or call Accu-Chek directly to get replacements sent out). Lithium batteries will cause an almost constant E-3 error. Chemists and the Accu-Chek help line don't seem to understand or check this information as a first step.

Comment by Doretta Reily on March 9, 2013 at 2:46pm

I've used an Accu-Chek Compact Plus meter for the past few years. It's a great meter, since it's all-in-one. But I just learned that the test strips cost has increased roughly $45 in a single month.

At first, I assumed the price increase was due to some kind of change in coverage from my insurance company. But the insurance rep said the higher cost of the strips was/is straight from the manufacturer. So I called Accu-Chek, and the rep said they had simply increased the price of the Compact Plus strips. None of Accu-Chek's other meters increased in price at all; just the Compact Plus strips. Has anyone else noticed a price increase on these strips?

Comment by Bill on November 16, 2012 at 6:55am

I use the Accu-Chek Aviva and I have no problems with it at all love the Accu-Chek FastClix I have i set on 1 and I don't feel it at all

Comment by Lostt on July 19, 2012 at 9:35pm
Yippee! Got new meter today! Only thing i'm doing different is putting strips in fridge! Too blasted hot! 43 degrees C humidex, blasted swamp weather! :)

Members (227)




From the Diabetes Hands Foundation blog...

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