I called Animas yesterday to arrange for a temporary loaner pump for my 9 YO T1D son to have during an upcoming out-of-town trip. Last summer, they had sent one upon request.

The rep told me that they had suspended this program due to its popularity, and that they are only offering it to people traveling outside their country. They were willing to drop ship one overnigtht if something were to happen while we were out of town.

We'll be fine, I'm sure, but I really liked the security of having an extra pump on hand just in case.

Views: 291

Replies to This Discussion

Hi, I believe this is the case in UK too now. You could put a call out for anyone who has an old animas pump (a ping? Or earlier version..2020?) to borrow for your hols in case of a problem? Someone somewhere may have an old out-of-warranty pump they could lend.

We've had a discussion like this on the Insulin Pumpers UK forum very recently and there is a very generous woman in Scotland who can help us UKers out! There must be someone in US who could help...

Good luck

I take my old pump that is off warranty but works just fine with me when I travel now instead of the loaner. Plus I always take my pen needle with me just in case as well.

Interesting. Most businesses drop programs because they are NOT popular. Clearly a money issue for them. It was a good idea to do this but I think they were the only ones doing it. So much for product differentiation!

Jeff

This is disappointing to hear since I really liked this service as well ! I mostly used it for overseas travel anyway but having that security was comforting.

Bad things usually happen when companies are purchased by large companies. This is no exception. I would expect the Vibe will probably not appear in the US and a new Roche pump will debut in the 2015 timeframe. Such is life!
Jeff

RSS

Advertisement



REsources

From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Melissa Lee
(Interim Executive Director, Editor, has type 1)


Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 2)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service