I have an appointment with my endo next week. Does anyone using the ping and Dexcom have a suggestion on how to get all the information downloaded to one place. I have downloaded them separately in the past. Thanks-

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Melissa I can't remember how I registered but I do know you need a number from your doctors office if it doesn't show in the list. All I know (here in the US) I plug my Seven+ in an USB port on my PC and start Diasend and it automatically starts to upload it even says Dexcom Seven Plus (each with a trademark sign) being uploaded. It takes a fairly longtime with a 7 mbs upload speed. Mine has been going for 10 minutes now while I answered this.
Just try to connect and see what happens.

I telephoned my clinic and asked for the clinic id# for Diasend. One of the CDE's called me back with the number. Once I put that number in under my profile, the CGM tab became active.

Hi all, just tried to upload my dexcom 7+ to diasend, seems the diasend uploader recognizes the dex, but the CGM tab will not highlight for the reports whatsoever. I just got off the phone with Diasend (USA) they said that dexcom isnt compatible with diasend service in North America as of right now. they said that hopefully soon it will be. I am assuming that there is a "corporate" conflict going on here, just a guess...

Originally I was getting the Dex to download once I had my clinic id#. Then they disabled the CGM because Dex had not had the Diasend download approved by the FDA (or Dexcom is not paying Diasend a fee???). Someone told me that Dexcom purchased another data company a year or so ago and the worry is that Dexcom will not ever end up being compatible with Diasend. I assume that once the Vibe is released in the USA that there will be some software that allows both the pump and CGM download.

Right now I'm sick of all the pump, CGM, meter companies, and the FDA who don't/won't let me have all of my data in the same place where it can be analyzed and compared.

Touche!

I think I read that you can upload the cgm data if you register as an international user. Diasend will probably be approved as part of the vibe approval, or in conjunction with it.

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