Well, it DOES, sort of, I see the serial # show up, but then it's telling me "no pump found matching the selected model"
But I do have the ping selected in the drop down.. and obviously it sees it because the serial # shows up in the box after I hit start, it just doesn't want to work!
Any ideas? I tried calling tech support but no one can help me until tomorrow... freaking wonderful that I have to wait a whole WEEK for the software to show up when I expected it to be IN THE BOX with my pump, and it wasn't, it finally gets here (at 6pm, of course) but won't work, and now there's no one available to help me. AWESOME Animas. JUST FREAKING AWESOME.
We'll just stack this on top of the rest of the trouble I've been having with my sites. I'm so ready to just send everything back at this point and stay with MDI :(