i agree. It's an uneasy friendship, Ping and me, with many caveats. But for me, way superior to MDI. Hope you can get things ironed out.
Lathump - I don't think your expectations for your pump and CGM are unreasonable.
I, too, have had some no prime, no delivery alarms with my Ping pump. I haven't had that many but when it happens, it's irritating. I usually just disconnect, re-prime, and reconnect, all while grumbling about this needless exercise added to an already difficult to manage condition.
I just finished opening the box with my new Ping system. Like you, I made this order so that I can take advantage of the Dex CGM integration.
When I got my first Ping in 2009, I quickly grew frustrated with the meter remote scroll speed circus. I decided to drop that meter in favor of an Accu-Chek Aviva. I don't need to hide my pump under my clothing and I don't mind inputting my BG number for BG corrections doses. I saw little reason for me to keep using the Ping meter remote.
I complained about the meter remote scroll speed back in 2009 and I'm disappointed that Animas chose to live with that problem all these years. I guess they don't miss my 5600 strips/year business!
I'm sorry you've had difficulty with both the Dex G4 and your new Ping pump. I am happy with both of them and look forward to getting the Vibe when it comes out. I hope that your experience with both of these devices turns positive quickly. Tight management of T1D is never easy and just when you think you're on a roll, things turn upside down! Good luck to you.