Getting a new pump
So the warranty on my current Animas pump expired in November 2009. Usually my pumps only last me about 6 months before I need it to be replaced from normal wear and tear - the rubber over the buttons comes off or the battery case winds up cracked or something - My daily life is pretty physical and my pump gets the brunt of the hits.
So, now it's finally falling apart.
We put the call into Animas to get it figured out how much we'll owe after the co-pay and old pump trade-ins and all that jazz.
When I got my first pump I was still under my parents' insurance and everything was handled super quick and easy.
Our current insurance is notoriously hard to get a hold of the right people who know any thing. Animas told me it usually takes them no more than 48 hours but when I called to check on it they still hadn't got a hold of the insurance company to verify everything.
I know my insurance will cover it. How long did it take all of you to get your pump when you started the process?
Thanks!
So, now it's finally falling apart.
We put the call into Animas to get it figured out how much we'll owe after the co-pay and old pump trade-ins and all that jazz.
When I got my first pump I was still under my parents' insurance and everything was handled super quick and easy.
Our current insurance is notoriously hard to get a hold of the right people who know any thing. Animas told me it usually takes them no more than 48 hours but when I called to check on it they still hadn't got a hold of the insurance company to verify everything.
I know my insurance will cover it. How long did it take all of you to get your pump when you started the process?
Thanks!
Replies to This Discussion
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Permalink Reply by brandi on -
took me about a month, but i think the estimated time was three months. my mom was on the phone every day rushing people lol.
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Permalink Reply by Melissa (son Payton) on -
It took 2 weeks to get the insurance approved but I never did get the mail they sent. I had to go online and copy the approval screen off of the internet and send it to Animas before I could order it. Once the insurance was out of the way it took a day for Animas to do paperwork and they sent it the next day by courier. By the way I am in Canada and the insurance company is Sunlife.
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Permalink Reply by Michelle Forsman on -
It took me about a month, but I have a primary insurance and a secondary insurance, so everything had to be done twice, in the correct order. I'm sure most people don't have that lag time when getting their pumps approved.
My Animas pump went out of warranty November 2009 too, but it is still working fine, so I'll just keep on keepin' on with it for now. My endo left the practice so I am endo-less right now anyway. My primary care doc is pushing only OmniPods and I don't want one of those so I'll try to hold off for a new endo to replace mine. -
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Permalink Reply by FlyWilley on -
It took 2 weeks from start to finish. That's the day I decided to get the Ping and gave them the OK to the day I had my pump in hand. And 1 of those weeks was the week of Christmas. I was amazed how quickly Animas worked.
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Permalink Reply by daniel billings on -
two weeks a have cigna hmo.they paid for everything
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