I received my actual pump this weekend, the Ping, and have my training session set up for Thursday. It takes a couple weeks for prescriptions to be processed and shipped with my insurance so I had my doctor call in an order at a local pharmacy so I would have insulin when I went to get started. Picking it up today, the vial read that it has 100 units. On the box however it says that I will be filling up my pump with 300 units each day. This doesn't make much sense to me. Do I have enough insulin? What is enough? Will I need to ask my doctor for another order before I can even use it the first day?

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You don't have to fill up the pump cartridge. Depending on what your TDD is, you can fill it with whatever you use for the three days you keep an infusion set in. Or you can fill it if you want and then just transfer the cartridge to the next infusion set you use. It's really your choice. But each vial isn't just 100 units it's "100 units per ml" and there is 10 ml per vial so there is 1,000 units. One vial usually lasts me about a month or more. But I never buy one vial at a time because my insurance charges me for three months worth, or 5 vials.

and, unless there is a new version, my Ping only holds 200 units, not 300. I usually fill it with about 100 or less, as you lose 20 to priming the pump.

Zoe is correct, U100 insulin comes 100u per mL and typically comes in 10ml vials... and the ping will only hold 200U of insulin in the cartridge at a time.

Off topic but I just can not resist seeing your post here... If you got your Ping this past weekend, how long did it take to set up the training, and are you training with animas? I got my pump last Friday, but I am still waiting to here from the Animas trainer to set up a date... just wondering if you had some way to expedite the process and I am just as excited as you are to get started!

Glad to know I'm correct..lol

Unfortunately, juliannaergrl, it's really the individual Animas trainers and what their schedule and response times are like. I called mine when I got my pump and she called me the next day. You've only been waiting a few days, but if you don't hear from her soon I would call the supervisor and let them know you're waiting.

That sort of what I am concerned about. When I initially ordered the pump, I was told I could call and set up training as soon as it came. Then when the lady called to tell me it shipped, she said that someone from Animas would call me to set up training. I inquired about calling them first since that's what I was originally told to do and it's what everyone else seems to have done here, but I was told that wasn't necessary cause they would call me. No one has though, and I don't have any contact numbers except the main one... maybe I'll give them till this afternoon and then start calling. I just want to get the training so I can start using it!

I was very anxious to set up my training so I called the day after it was shipped to my dads house. (I don't live with him so I had to wait a few days until he could bring it to me over the weekend) When I called they said a representative would call me within ten days of receiving the pump and sure enough they did. The Animas rep said that it had taken her a few days to get in touch with me because she had been communicating with my nurse trying to work out all the details before she spoke with me, which may be why you haven't heard yet.

I finally heard from them today, there was a huge delay because of the leap year problem so a bunch of people got there pumps this past week and they have all been trying to get training. So mine is scheduled for next Wednesday. One more week and I'll be all set! Did you figure out the insulin bottles?

when i started using my Ping last May, i recieved it on Thursday, and then had my live training on the Tuesday. I did not have an Animas Rep train me. I went through my Diabetes Education Center at our hospital. they are the ones who did the ordering of the pump for me in the first place. i had several trial sessions with different pumps, using saline, before ordering the Ping, so the training was pretty simple.

Hi, I had to actually go back and tell my doc to up my perscription becuase when they gave me the Ping, which I love, they didn't change my original perscrition. You may have to get in touch with them to do so.

As far as the training? My doc office has several trained nurses to do this, but they wanted me to wait for 2 months after they got the pump in becuase they were "busy." I called and asked for something sooner. i was upset cause I had been in the office the day my pump arrived and it arrived an hour after I did. Anyway, the Animas rep called me and we met a few days later.

That was my experience.

I still take out Novolog from the pen. each pen has 300units (which is in 3mL. I use Ping with 200units max. The word "units" as used by insulin people describes the quantity of the enzymes that make insulin. Whereas mL is a measure of weight of liquid. The insulin most of us use have 100units of insulin in 1mL of the total liquid. It is likely that your vial read "100units/mL"

I got a phone call the same day I got my pump to set up training but I had already read the manual and watched the video and got the pump up and going on my own so I refused the training. I did the same thing with my Medtronic pump. My endo was fine with it.

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