I am glad i'm not the only one having this problem, i thought it was just me. Next time i will call them and have it replaced.
Another one fell apart from a separate box so they are sending me all new ones. They did not seemed too concerned about it so hopefully it was just a few bad shipments....time will tell though!
I had this happen a couple of weeks ago too. I was able to put it back together and use it, so I didn't think to call Animas. Interesting that it has happened to others as well.
Yup, also had this problem on 6mm 90 degree insets. Sent the whole box back to Animas as a few failed in this same way. Animas Canada wanted to see what was up - they replaced the box at no charge and included a prepaid shipping label so that I could return the faulty box.