Replies to This Discussion

Permalink Reply by Andrew Tumsuden on May 21, 2011 at 1:16pm

I changed it once so far with no problems

Permalink Reply by TooSweet4MyOwnGood on May 21, 2011 at 5:43pm

This was my first time changing out the battery. I'm a happy pumper and hoping this is just a small bump in the road and it will not happen again.

Permalink Reply by Laura S. on May 21, 2011 at 2:01pm

Wow, no.
If it happens again I would ask for a brand new replacement.
I dont think it sounds good, for a brand new pump to be doing this?

Permalink Reply by TooSweet4MyOwnGood on May 21, 2011 at 5:42pm

I agree, pump is a month old. I haven't had a problem since around 11:30 AM. I guess I will just watch it closely over the next couple of days and make sure it doesn't do anything too crazy.

Permalink Reply by Joe Burnham on May 21, 2011 at 9:05pm

I've been on the Ping for almost 2 years and >>>never< had this happen. I'd demand a new pump!

Permalink Reply by Phil Lindner on May 22, 2011 at 2:19am

It was a few years ago but I had a similar situation. It happened after I had been pumping with my older Animus 2020 unit for a couple of months. I called Animas tech support, they had me check a couple of things and told me the same thing. It never happened again. I wouldn't worry about it unless it comes back.

Permalink Reply by Annabella on May 22, 2011 at 12:55pm

In 4 years of pumping I have had this happen about 10 times, mostly different codes. The last time was over 6 months ago. They seem to come in batches 2 or 3 a few weeks apart & then nothing for months. The 1st time is alarming but basically if you just do what the Animas rep said disconnect & remove/replace the battery it will clear. Be sure to call Animas even if you clear the alarm yourself as they note all occurrences in their database, if you get the same code thrice in a month they will replace the pump. But I don't think this warrants a pump replacement, I find it reassuring that the pump is constantly checking itself. It doesn't only happen on battery or set change, I've had it happen out of the blue.

It is just 1 more first time for all your pump experiences. My 1st pump was a 1250 & I've had a 2020 since last summer, it has happened with both.

Permalink Reply by TooSweet4MyOwnGood on May 23, 2011 at 7:48am

Thanks for the information!

Permalink Reply by Sandy Palmer on May 22, 2011 at 4:58pm

Hi Kimberlee,

Me not being the one that worries about these things too much I'd just clear it and go on like you did this time. HOWEVER if the next time you change it out it happens again I would ask for a "NEW" replacement pump. I would let this cartridge empty out and change the battery again to see if it will do it again. If it doesn't happen again I would just go on. They do all the safety checks like they told you and when they don't line up exact they give you err codes.

Good luck

Permalink Reply by TooSweet4MyOwnGood on May 23, 2011 at 7:49am

Thanks, I may try to change the battery again in a couple of days and see what happens. So far so good right now though so we will see. Thanks for the information

Permalink Reply by Brian Grant on May 22, 2011 at 7:04pm

I use to get these codes all the time on my 1250 pump. It was only an issue if the same code came up 3 times in the same month. If that happens, than i would worry, but its just a "safety" issue

Permalink Reply by TooSweet4MyOwnGood on May 23, 2011 at 7:50am

I believe the person at Animas said the same thing about if it happens again in the same month then it's a problem. Glad I'm not the only one who has had this alarm :)

• ‹ Previous
• 1
• 2
• Next ›
• Page