Hi all, just got my wireless USB connection thingy, and after installing software, I can suspend pump and start the download of data, but it is constantly losing link and stalls out after a short while, i havne't been able to get more than 50% through process before it finally wigs out and gives up on download. I am wondering if this is common issue or is there something wrong with my pump or USB dongle thingy? I do notice the little window on the back of my pump looks rough, like the cover is scratched or scuffed? (see pic below) Ideas? I have to suspend it while trying to download so i don't like being disconnected very long and each try takes forever! The remote meter on the other hand, was done in just a few seconds!