CoPilot IRDA failure??

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Permalink Reply by Sarah S. on August 14, 2009 at 5:45am

There may be some issues with Vista and the software used by the IRDA dongle. I would update the software for the IRDA (go to the manufacturer's website) and see if that helps; there is also a hidden diagnostic tool on the CD for the Cozmo software that may be able to tell you if that's the problem.

I've given up on getting it to work with my computer - I have a Macbook using XP on Bootcamp and nothing has worked yet to get the dongle to accept the pump data. Thankfully my husband's HP laptop seems to get the job done - I just have to pry him away from it occasionally.

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Permalink Reply by Mark on October 12, 2009 at 5:58pm

I have searched my software CD's but I can't find this diagnostic tool. I believe it existed at least at some point because I read a blurb about it in a COZMORE FAQ PDF. Could someone be so kind as to Zip and upload the diagnostic/repair utility? I contacted Smith medical last week but haven't heard a response.

Thanks, Mark

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