I am running Vista Home Premium SP1 with CoPilot. Periodically (thought it seems more often than not these days) I am getting the following error trying to read my son's Coz. Anyone have an ideas on what is causing this or what to do to resolve?

Pump detected...
Retrieving pump data. Please wait...
................................................
An IrDA error has been detected. Please make sure that IrDA is properly installed and operating.


Thanks
Mark

Tags: CoPilot, Cozmo, IRDA, error

Views: 37

Replies to This Discussion

There may be some issues with Vista and the software used by the IRDA dongle. I would update the software for the IRDA (go to the manufacturer's website) and see if that helps; there is also a hidden diagnostic tool on the CD for the Cozmo software that may be able to tell you if that's the problem.

I've given up on getting it to work with my computer - I have a Macbook using XP on Bootcamp and nothing has worked yet to get the dongle to accept the pump data. Thankfully my husband's HP laptop seems to get the job done - I just have to pry him away from it occasionally.
I have searched my software CD's but I can't find this diagnostic tool. I believe it existed at least at some point because I read a blurb about it in a COZMORE FAQ PDF. Could someone be so kind as to Zip and upload the diagnostic/repair utility? I contacted Smith medical last week but haven't heard a response.

Thanks, Mark

RSS

Advertisement



REsources

From the Diabetes Hands Foundation blog...

Meet The 2014 Big Blue Test Grant Recipients

  This year Diabetes Hands Foundation has pledged US$35,000 in Big Blue Test grants, continuing its support for programs aimed at providing lifesaving supplies, medical tests, treatment, and patient education to people living in need who have or at risk Read on! →

Kim Vlasnik: The Patient Voice

  Kim Vlasnik, you NAILED it! In this video, Kim Vlasnik takes our breath away as she describes what its like to be a person with diabetes. Fortunately, Stanford’s Medicine-X Conference gives ePatients, like Kim, a chance to speak since we carry the Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 1)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (dns) (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2014   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service