Replies to This Discussion

Permalink Reply by metheniac on February 6, 2012 at 6:28pm

Hi Colleen,
I don't know what you mean by "often", but what I can tell you is that mine goes in spurts. Sometimes I can go days without it initializing and sometimes it happens two or three times in one day. I have been told that it is most often caused by static, although I cannot say this is true for sure. Mine often happens when I am putting it back in my pocket after reading, so it could very well be static. If you keep it in the rubbery cover that it came with, that should help. Hope this is helpful.

Permalink Reply by Colleen in NH on February 6, 2012 at 6:32pm

I do keep it in the "skin," and the Dexcom person said that might be the problem. Interesting - the pocket issue is something else he mentioned. Thanks for your info!

Permalink Reply by Laddie on February 16, 2012 at 5:59pm

I was told not to use the skin, but to use the leather case instead. Since I quit using the rubbery skins, I have not had the system turn off once. It was happening about once a week while I used the skins. It was definitely related to removing and putting it back in my pocket.

Permalink Reply by Colleen in NH on February 16, 2012 at 6:32pm

Thanks! I really dislike the leather case but...

Permalink Reply by Laddie on February 19, 2012 at 11:05am

I don't know which leather case you have. I got my Dex about 10 months ago. I received one gray jelly case and one zip case made of leather(?) with a plastic top. I hated that case.

I was able to get the older style leather case. I used a seam ripper to take off the clip which I did not like. So what I have now is a slip-in leather case that I put in my pocket. I have not had the Dex turn off once since I've been using this case.

I would have been willing to pay for this case, but the rep I spoke to at Dexcom gave it to me for free.

Permalink Reply by Colleen in NH on February 19, 2012 at 11:28am

I have the one with the plastic top. Yup, don't like it all.
There's an older style?? I'll have to call and ask about it.
Thanks!

Permalink Reply by jims on February 6, 2012 at 9:34pm

No mention is made of humidity here. If in super dry environment, static can be a nuisance issue.

I have not seen that issue after a year plus running.

By initialize - you are seeing unit reset and delay and do 2 hour startup.

I would ensure you are keeping unit fully charged whne down to 1 bar on meter and not running flat out.

Are you getting static discharge shocks whne you walk around?

Permalink Reply by Colleen in NH on February 7, 2012 at 4:19am

Well, yes, it's cold and the heat is on but we run humidifiers and haven't had any static issues in the house.
No 2 hour startup when it initializes.
It's always charged. I have the cord right next to my computer. :)

Thanks for replying!

Permalink Reply by Allen on February 7, 2012 at 5:45am

It happened to me a couple of times in the last few weeks, both times I was putting it in my pocket but I never drew the connection.
Allen

Permalink Reply by Brad Ringer on February 7, 2012 at 6:32pm

My receiver initializes occasionally, usually when I am removing or returning it to my pocket. It happens less in the (humid) summer than in the (dry) winter. I received my first receiver in 2009 and it did not have the rubber skin. I had fewer reinitialization instances then.

Permalink Reply by jla on February 9, 2012 at 6:54am

Have had virtually no problem with this and have been on DexCom since 11/2009.

Permalink Reply by Kimberly on February 9, 2012 at 8:25am

I have no idea what you're talking about, so I'm guessing I've never had this problem. Been on the Dex for almost 3 years.

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