Replies to This Discussion

Permalink Reply by Ahmad on July 26, 2012 at 7:02pm

Yes they always have without any problems, they even download my pump data as well.

Are you using a Mac OS, I believe there is issues with Mac and Dex?

Permalink Reply by metheniac on July 26, 2012 at 10:18pm

My understanding is that the Dex is incompatible with Mac software. My endo always uploads my Dex and my pump.

Permalink Reply by Jay on July 27, 2012 at 5:33am

Your endo and CDE should be using Diasend. I learned about Diasend from Animas. Diasend works on both Mac and Windows.

The TRICK to get Dexcom to download to Diasend is to list yourself as "International". The reason for this is our Gestapo (FDA) has not yet approved Diasend to read Dexcom -- I have yet to understand the "medical device" concern from FDA regulators about data.

Permalink Reply by Brad Ringer on July 27, 2012 at 8:56pm

I share on paper. My endo is old school and my CDE has an ancient computer!

Permalink Reply by ATRannals on July 27, 2012 at 10:03pm

Running PC, not Mac. I'm wondering if my doc needs to set up a patient profile first.

Permalink Reply by 870allamerican on July 30, 2012 at 10:07am

I do every time I see my Endo. Do not have an issue with it.

Permalink Reply by ATRannals on August 1, 2012 at 7:27pm

I still couldn't get the data to import, but my CDE was able to connect my receiver and download the data. It would still be nice to be able to send the file and give them time to review the data before my visit instead of during the visit.

I'll keep trying. May need to call DEXCOM and see if they can help.

Alan

Permalink Reply by Adjomom on August 9, 2012 at 9:49am

I usually hit print on whatever info I want to share, save it as a word document then email it to my son's CDE. If you send the hourly trend chart and the modal day, that usually give enough info....