Things Are Changing!
The migration of TuDiabetes has begun
Content created between now and the launch of our new site on April 20th will NOT be moved to that new home, but our community values and Terms of Service still apply during this time.We are not accepting new members during this transition period. If you want to join the TuDiabetes community please send an e-mail to TuDiabetesAdmin@gmail.com. We will send you an invitation to join after the migration is completed.
Has anyone else had a problem with the mini USB mounted in the receiver case. Mine has slipped back into the casing and I now cannot charge it or download data.
Seems the UK distributor is going to exchange the unit for me tomorrow but after spending over £1k on it just 7 wks ago, I have concerns over its design and reliability.
Same happened to us after 1 month of use. It was replaced without questions asked, so it seems that it is common issue :(
I txt'd the UK agent on Boxing day (26th Dec), the UK agent's MD promised to go into the office on the 27th and ship out a replacement under warranty for me that would arrive by 11am on 28th.
It arrived at 10.55am on 28th, what great service :-)
The previous one has only just run out of battery (or died) whilst calibrating the new Receiver with the Transmitter. So no wasted sensor time either.