Really hate being the purveyor of bad news but I keep seeing people rant about a lack of Mac support.. the problem is the FDA requires pretty close to separate approval for each platform as if it were a new device
Its also partially why the software that is available doesn't get changed much or updated often
Its just not cost effective to have multiple platforms for download software.
Do see some changed with the FDA being paved by companies such as Glooko and Agamatrix but its still going to be awhile before we see a lot of multiplatform apps being approved quickly...
There isn't even fully fixed software, and some of it doesn't even support Windows 7 yet... So untill then....
Try Parellels, VirtualBox, VMware and Boot Camp on a Mac...
In the current FDA climate, it makes the most sense for companies to develop apps for the largest targets... Surprisingly Macs are not a large enough target audience, but ipods/iphones ARE... though Apple went and changed to the lightning connector causing a lot of potential devices to have to go back to the drawing board.. FDA does not like approving devices that need an adapter... technically that *breaks* the previous approval.. and technically the device has to be re-approved WITH the adapter used...
Hi Jake - thanks - would be great if you'd ask for me. BTW I'm not sure its an FDA issue as the SW works fine on Windows 7 which I'm running and which its licensed for. Its the USB driver which has been specifically written for Dexcom but will not operate on a virtual computer.
But the 7 Plus did work and does on mine but no good for the G4 sadly, so Dexcom could get it working if they wanted too.
I'd be grateful if you could try asking and see what they say. Others in the US must be having this issue.
Theres no way to get it to work in a virtual machine, you have to use bootcamp. I recall a setting in parallels that let you use the same install in boot camp as a virtual machine, but I'm not sure if you can port a current virtual machine to bootcamp or if you'd have to install in boot camp first.
But all other USB drivers I'm using in my virtual machine work just fine, its only the G4 that doesn't. Where did you get the Bootcamp info from and was it just related to the G4 drivers.
Yes, the driver is way out proprietary.
I understand the FDA approval process, heck, I have to deal with the FAA at work, and they rightfully want an proven, solid answer for the general population, but since this is for statistical analysis, so I'm not to worried about getting the data fudged up. If it were controlling my health (ie. I had to be within 10 feet of my computer all the time for it to dose me), then I'd be worried.
I don't have a G4 until next June (hopefully that and a Vibe), but VMWare lets me direct any USB input to the VM, so it makes me wonder...
98% of what you have said is true. The sad part is Animas, a J&J subsidiary, writes its EZ Manager Max software for insulin pumps in a form that will install on either Windows or Mac. Its drivers work, borrowing a Windows term, at the Hardware Abstraction Level or HAL. It takes some real code writers to work at this level.
As far as emulators are concerned, like CrossOver, do not count on it. I worked with a real propeller head and we found the Dexcom drivers to be the problem. The will not work outside the Windows environment. -- Thanks, Josh.
FDA in my book needs their chain JERKED big time. I am working with a dabetic Congressional staffer to get relief for all of us.
the work-around for Dexcom on a Mac is DiaSend.com
Thanks Jay, will look into DiaSend although they do not advertise they are compatible with Dexcom at present but will ask them.
With regard to the driver being proprietary - unlike the 7plus which loads directly the G4 is some kind of extracted file that has to be opened and seemingly extracted by the Studio Software - its this bit that does not work on an iMac sadly with Windows 7 (I had heard someone got it working with WinXP on a iMac, but I'm not going back to that).
My work around at present is to use a PC with Win 7 to download - but would like to keep everything on the Mac and not need to transfer the data.
You have to enroll as an international patient for Diasend to work. More FDA. Also, get politically active. Find a member of your Congressional delegation with a diabetic family member. It may be a family of the member or a staffer. Find that "tender ear" and sing the best song you can. Get the Congressional staffer on your side. Do not let them be fed the FDA's brown matter.
Jay, being English and UK based this will not work for me but do hope it helps you guys in the US to change the FDA way of doing things. I'm aware they also need EU approvals but being a US Company these would be based upon the US FDA that was granted first.
Actually, Dexcom got an EU "CE mark" before the US FDA approval. I have yet to wrap my head around how getting the EU approval came first, either.