Replies to This Discussion

Permalink Reply by TrueTheory on December 13, 2012 at 6:36pm

Compressed air.

Permalink Reply by Laddie on December 13, 2012 at 6:58pm

Fortunately the Gen 4 has a little door to slide closed to keep out lint, etc. My 7+ receiver had lots of lint inside, but it never seems to interfere with the operation of the unit. Just made it look gross.

Permalink Reply by Terry on December 13, 2012 at 7:10pm

I used to work as an electronic technician and I would open up the 7+ and blow out the debris on the display and circuit boards. You have to use good grounding practice to handle the assembly. More recently, I just let them get dirty -- I have dog hair in mine now!

Permalink Reply by 2Dogs on December 13, 2012 at 7:12pm

Try Nair

Permalink Reply by Clare on December 13, 2012 at 7:26pm

The door on my G4 broke off today, so I guess I will have to watch out for lint accumulation. I put a screen protector on the screen in the beginning so at least that should stay lint free.

Permalink Reply by Laddie on December 14, 2012 at 11:01am

If I were you I'd call Dexcom for a replacement receiver. Unless you were doing something totally abusive to the pump, it seems to me that it should be replaced under warranty.

My project today is to put a screen protector on my receiver today before I manage to scratch it up. I haven't figured out what I'm going to do for a case and maybe I'll not use one. No way in the world will I use the case that came with it.

Permalink Reply by Mike on December 14, 2012 at 8:26pm

Did it really break or just pop out? As far as I can tell the micro USB port door on the G4 is just a small piece of plastic that is trapped in a slot.

Permalink Reply by Clare on December 15, 2012 at 4:30am

All I did with the receiver was slide the door across to cover the usb connection and that door just basically is no longer there. So somehow it came off. It is super cheap plastic anyway but if there is a problem with the receiver I will whine and make them replace it.

Permalink Reply by Natalie ._c- on December 13, 2012 at 8:23pm

Got you beat -- I have a skin flake in mine, LOL!! And, no, I don't know any way to get it out.

Permalink Reply by Bob on December 26, 2012 at 1:12pm

You can buy a small star tool to remove the back & blow it out (in theory,) but I haven't tried this. I do know that after building a shed, my 7+ was filled with sawdust that would cause the screen to be less visible and shortly thereafter, it died. Because I'd had it longer than a year, however, my insurance company paid for a replacement G4 so I never needed to attempt the repair. Good luck!