Replies to This Discussion

Permalink Reply by Parrformance on October 8, 2012 at 5:16am

How will the upgrade be accomplished?

Permalink Reply by Helmut on October 8, 2012 at 5:20am

My understanding is that there will be no upgrade.

Permalink Reply by Parrformance on October 8, 2012 at 5:21am

Thanks.

Permalink Reply by Michael McClure on October 8, 2012 at 5:50am

Awesome. Thanks for posting!

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Permalink Reply by Natasha Bowlds on October 8, 2012 at 6:32am

So how does this work if we want to switch? We contact insurance for approval first? Or Dexcom? Or is this a different process for everyone . . .

Permalink Reply by mikep on October 8, 2012 at 7:08am

ok I just called Dexcom. I'm not due for upgrade until December. I was told I could pay $399 to upgrade now. They said the units should begin shipping in late October.

Permalink Reply by Brad Ringer on October 8, 2012 at 7:43am

Yea! I'm due for a new unit in November or December

Permalink Reply by Dan on October 8, 2012 at 8:04am

This is awesome....I just sent my paperwork in this AM. The new receiver looks great and the distance is up to 25 feet for continuous readings. Sensor is slightly larger for increased distance on receiver but only in width. The new software platform looks much improved also.The biggest feature is the increased accuracy in terms of hypoglycemia. Will ship in late October so get your paperwork in now if you are eligible for a new unit. This sensor rocks!

Permalink Reply by Michael McClure on October 8, 2012 at 8:04am

Based on this posting I clicked over to email and sent a note of congrats to my Dexcom rep. I started on the 7+ last October, which she noted in her reply, and also told me she has started the process for me to get the first one out the door! Wow. That's some service right there.

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Permalink Reply by Kristina on October 8, 2012 at 8:04am

Thanks for the information. I just called Dexcom. I had to buy a new system in July. They will charge $399 for an upgrade. I was told that the new system will not be available until December. Also, the new sensors will be a little more money. $350 a box compared to $319 a box. I have to buy mine through a medical supply company. So they charge a lot more through insurance. I believe my insurance allows my medical supply to charge $419 for the Dexcom Seven sensors.

Permalink Reply by Natalie ._c- on October 8, 2012 at 10:03am

I just looked at the videos and they look good! So I decided that money is there to be spent, not buried with me in my coffin, so I ordered one, even though I've just had the 7+ for less than 2 months. And I can easily wait until December, no problem. So let's see how we like it! :-)

Permalink Reply by metheniac on October 8, 2012 at 11:29am

Hi everyone,
I just got off the phone with Dexcom and the person I spoke with couldn't have been nicer, or more helpful! The way it works is that if your current Dex is out of warranty (1 year) - then you are eligible for an upgrade. Depending on what your insurance covers, will determine how much you pay. I was told that they are hoping to ship the first ones out on October 29th! Since my Seven plus is out of warranty, I am eligible!!!! I am (just a little excited).

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