Dexcom Users

For users of a Dexcom Continuous Glucose Monitoring ("CGM") device

Just as a reminder with the recent release of the new Dexcom G4 to the US market--it is NOT okay to post about previous models or older sensors as being 'for sale' on this site.

It is a violation of the Terms of Use because it is a prescription device, and any such efforts will unfortunately be removed.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association (, which accepts unexpired glucometer and insulin pump supplies, or alternatively you may talk to your physician's office or other local medical group to discuss donating them to those in need of assistance.

Thank you all for kindly refraining from this activity.

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Rich demos insertion of a G4 sensor- video

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Diabetes Forum

A1c down thanks to my dexcom

Started by Hummingbird. Last reply by Terry 11 hours ago. 10 Replies

Tegaderm - the foundation of a sensor

Started by Joern. Last reply by Tapestry on Sunday. 30 Replies

Skin tac wipes

Started by dishers. Last reply by jjm335 Oct 13. 41 Replies

Sensor Kaput?

Started by meee. Last reply by meee Oct 10. 24 Replies


Started by Alicia. Last reply by KCsHubby (Dave) Oct 8. 9 Replies

IV 3000 patches otc?

Started by meee. Last reply by meee Oct 6. 8 Replies

still unsure

Started by ANTONIA RETMAN. Last reply by Bambi Oct 2. 8 Replies

First Week with Dex G4

Started by LovetoHike. Last reply by Jennifer Sep 29. 9 Replies

Anyone heard of Tidepool+Dexcom?

Started by bort269. Last reply by etta amy Sep 26. 9 Replies

1st day and not sure what to think

Started by ANTONIA RETMAN. Last reply by Clare Sep 24. 17 Replies

Blacking out

Started by Aussie. Last reply by etta amy Sep 23. 10 Replies

Comment Wall


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Comment by jrtpup on October 3, 2011 at 6:55pm
AAAaaaaaaaaaaarghhhh. My dex is lost ;( I think I posted a few weeks ago that it had gone missing at a doc's app't., and I found it in it's case next to my car when I left. I called and they said if I put a third party clip on it I'd void the warranty. So... they sent me another (cloth) case exactly like the one I already had.

This time it wasn't next to the car. I retraced my entire evening, a few stores, etc. Nowhere :( Of course it's too late to call.

Given that I'd already complained and offered a solution which they declined, do you think there's a chance they'll replace it? Kinda scared to sleep tonight; I'll set the alarm to check a couple of times. Oh, and I was 67 when I got home from my meeting!
Comment by onesaint on September 26, 2011 at 4:06pm
Wild Jrt. Glad to hear their sending out another.
Comment by jrtpup on September 26, 2011 at 4:01pm
I had a failure with a new sensor today. The error was 'transmitter failed' (or something like that). I stopped it and restarted - same thing. When I called Dexcom they asked the usual questions, then asked if the wire was attached when I took it out. I proceeded to take it out and... no wire!!! In addition, the little flippy thingy with the contacts on it fell out. They are sending a replacement.

I also had the tubing come out of the clippy thing that attaches to the set for my Ping. Another first... there I was with a tube dripping insulin dangling.

My day for firsts and weirdness I guess!

Has anyone else ever had this happen?
Comment by jrtpup on September 26, 2011 at 3:57pm
Awesome OS! That's great news. No hoops to jump through or paperwork either, even better!
Comment by onesaint on September 26, 2011 at 11:23am
Barbara, if you reset your Dex, then plug it into your PC before the "screen of death," you can download the information from it. That should give you at least 90 days. Good luck!
Comment by onesaint on September 26, 2011 at 11:20am
Update:I called Dexcom and they are sending me out another receiver, I should have it in a day or two. They are a pretty awesome company.

My first Doctor
Comment by jrtpup on September 26, 2011 at 4:28am
Spooky... (cue music from Dr. Who).
Comment by onesaint on September 26, 2011 at 1:54am
I'm lucky in that approval isn't that bad for me. Interestingly enough, I was just looking into the emails about how much the cost would be for a new one and came across the renewal email which states "Your Dexcom was purchased on 9/24/2010 and your insurance company will cover a new starter kit once your current system is out of warranty on 9/24/2011." So, the Dex died one year and one day after I purchased it.. Hopefully, they'll overlook that day.
Comment by jrtpup on September 25, 2011 at 11:17pm
Hopefully they've already started the process, and when you call they'll say they just got the approval! You never know....
Comment by onesaint on September 25, 2011 at 10:37pm
Thanks Doug!

Jrt, funny thing, Dexcom called me about 2 weeks ago to tell me my warranty was up and ask if I wanted to start the renewal process. I said "Sure, why not?" Then posted here about when I should renew my device (see 9/12-13 comments). 2 weeks later the thing dies. If I were a conspiracy theorist I would say they somehow remote detonated my dexcom! =^) I'll call them tomorrow to dig for clues. lol

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