Dexcom Users

For users of a Dexcom Continuous Glucose Monitoring ("CGM") device

Just as a reminder with the recent release of the new Dexcom G4 to the US market--it is NOT okay to post about previous models or older sensors as being 'for sale' on this site.

It is a violation of the Terms of Use because it is a prescription device, and any such efforts will unfortunately be removed.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association (, which accepts unexpired glucometer and insulin pump supplies, or alternatively you may talk to your physician's office or other local medical group to discuss donating them to those in need of assistance.

Thank you all for kindly refraining from this activity.

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Latest Activity: 19 hours ago


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Rich demos insertion of a G4 sensor- video

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Diabetes Forum

New Transmitter!

Started by rgcainmd. Last reply by KCsHubby (Dave) on Sunday. 17 Replies

Survey - Is insurance covering your Dexcom device?

Started by mtulchin. Last reply by KCsHubby (Dave) on Sunday. 114 Replies

A1c down thanks to my dexcom

Started by Hummingbird. Last reply by rgcainmd Oct 22. 11 Replies

replacement of transmitter

Started by dishers. Last reply by dishers Oct 22. 7 Replies

Skin tac wipes

Started by dishers. Last reply by jjm335 Oct 13. 41 Replies

Sensor Kaput?

Started by meee. Last reply by meee Oct 10. 24 Replies


Started by Alicia. Last reply by KCsHubby (Dave) Oct 8. 9 Replies

IV 3000 patches otc?

Started by meee. Last reply by meee Oct 6. 8 Replies

still unsure

Started by ANTONIA RETMAN. Last reply by Bambi Oct 2. 8 Replies

First Week with Dex G4

Started by LovetoHike. Last reply by Jennifer Sep 29. 9 Replies

Anyone heard of Tidepool+Dexcom?

Started by bort269. Last reply by etta amy Sep 26. 9 Replies

Comment Wall


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Comment by onesaint on September 26, 2011 at 1:54am
I'm lucky in that approval isn't that bad for me. Interestingly enough, I was just looking into the emails about how much the cost would be for a new one and came across the renewal email which states "Your Dexcom was purchased on 9/24/2010 and your insurance company will cover a new starter kit once your current system is out of warranty on 9/24/2011." So, the Dex died one year and one day after I purchased it.. Hopefully, they'll overlook that day.
Comment by jrtpup on September 25, 2011 at 11:17pm
Hopefully they've already started the process, and when you call they'll say they just got the approval! You never know....
Comment by onesaint on September 25, 2011 at 10:37pm
Thanks Doug!

Jrt, funny thing, Dexcom called me about 2 weeks ago to tell me my warranty was up and ask if I wanted to start the renewal process. I said "Sure, why not?" Then posted here about when I should renew my device (see 9/12-13 comments). 2 weeks later the thing dies. If I were a conspiracy theorist I would say they somehow remote detonated my dexcom! =^) I'll call them tomorrow to dig for clues. lol
Comment by jrtpup on September 25, 2011 at 9:31pm
Barbara, I did fill in some 'missing' numbers when I submitted my logs. Most of what was required was there, but there were some holes.

OS, I feel for you, sorry :( It couldn't hurt to call Dexcom and see what they say. Any chance your insurance will cover it?
Comment by Barbara Long on September 25, 2011 at 7:19pm
onesaint: the same "screen of death" (exclamation point and code) happened to me this week. Mine also One Month Out of Warranty!. Waiting now for the med necessity paperwork, and I have to supply 90 days worth of logs...because the insurance they will be billing is a new plan...a year ago I was on my husband's, but am not any more. the problem is there are days that I didn't test the number of times they require. anyone? Did you "make up" your numbers? because my insulin pump logs won't show 6 tests for every single day... I'm feeling really naked without my Dex.
Comment by onesaint on September 25, 2011 at 4:16pm
Thanks Doug & Diana. Yes, I tried the paperclip. It lasts for about 20 minutes post with no sync. Then errors out. It did a strange song and dance of resetting and recovering itself prior to dieing. Pretty odd. Wish it would have happened 2 months ago and saved me $$.
Comment by DianaS on September 25, 2011 at 12:11pm
Comment by onesaint on September 24, 2011 at 10:12pm
So, 13 months of ownership, 1 month out of warranty and this screen appears and is permanent (dex is dead). Anyone seen this before? It had to happen on a Saturday didn't it?
Comment by MeganJ on September 24, 2011 at 9:04pm
Andrew, I regularly go swimming for an hour +, and have not had a problem. However, don't forget the receiver is not water resistant, so don't take it near the pool. (i know this is the dexcom forum, but I also wanted to comment on the animas pump...i regularly swim with mine. Just make sure the cap to the battery is securely tightened. I went snorkeling and the cap was loose. Loose cap does not equal water proof. Luckily I was still under warranty.)
Comment by Sandy Palmer on September 24, 2011 at 7:48pm
Andrew, for me when I go swimming a new sensor will skip some readings but if I've worn it through a shower or two it doesn't bother it at all and I've sat in the pool for several hrs with it not messing up. Good luck to you.

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