Dexcom Users

For users of a Dexcom Continuous Glucose Monitoring ("CGM") device

Just as a reminder with the recent release of the new Dexcom G4 to the US market--it is NOT okay to post about previous models or older sensors as being 'for sale' on this site.

It is a violation of the Terms of Use because it is a prescription device, and any such efforts will unfortunately be removed.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association (, which accepts unexpired glucometer and insulin pump supplies, or alternatively you may talk to your physician's office or other local medical group to discuss donating them to those in need of assistance.

Thank you all for kindly refraining from this activity.

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Rich demos insertion of a G4 sensor- video

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Diabetes Forum

DEXCOM enzyme , and metals? leak in body?

Started by James Type 1 diabetic. Last reply by James Type 1 diabetic yesterday. 4 Replies

Spoke with Dexcom Tech Rep

Started by Laddie. Last reply by Elizabeth on Friday. 5 Replies

Dexcom and Medicare

Started by metheniac. Last reply by metheniac Nov 14. 2 Replies

Dexcom G4 Case

Started by Kristi. Last reply by DFresh Nov 12. 17 Replies

Asking for advice

Started by rpwils. Last reply by rpwils Nov 11. 4 Replies


Started by joey. Last reply by boulderbird Nov 10. 5 Replies

Any tips for a new Dexcom G4 user?

Started by Melitta. Last reply by Rockin' Granny Nov 7. 5 Replies

Night Scout vs. Dexcom Share

Started by Leslie. Last reply by bikerchick Nov 6. 10 Replies

New Transmitter!

Started by rgcainmd. Last reply by KCsHubby (Dave) Oct 25. 17 Replies

A1c down thanks to my dexcom

Started by Hummingbird. Last reply by rgcainmd Oct 22. 11 Replies

Comment Wall


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Comment by jrtpup on October 11, 2011 at 10:03am
Here's a weird one... the backlight no longer comes on on my dex. The buttons still light up. Has this happened to anyone else? Is there a fix?
Comment by jrtpup on October 10, 2011 at 9:34pm
Well, unfortunately, the first day I wore the new case it fell off. I wear it directly on my jeans, not on a belt, so that's probably a factor. It IS better made, but I'm back to keeping it in my pocket or spibelt ;(
Comment by Connie OConnor on October 10, 2011 at 5:45pm
My meter's BEEP sound just pooped out, so they are replacing it as I was fortunately under warranty. I asked how often that happened, and she commented that it is one of the most frequent problems, so if you do not use yours, check it occasionally just in case you want to use it.
Comment by Brian Grant on October 6, 2011 at 3:30pm
Thanks jrtpup! Let us know how you like it! I called Dexcom and they said its 10$ for the case plus shipping, if you like it i may have to get it! Please let us know:)
Comment by jrtpup on October 5, 2011 at 10:35pm
Sorry about the mislabellings. You can figure it out ;)
Comment by jrtpup on October 5, 2011 at 10:34pm
I was using the cloth case Brian.

The new one does seem sturdier. The only cloth-like fabric is around the edges. The back and frame (double-stitched) around the front window are a leather-like (can't tell if it's real leather) material. The plastic screen is the same material but sturdier and a bit less glary because the frame holds it in place.

The back is all leather-like material. The clip is no longer swivel. It's positioned so it will sit horizontally where it's clipped. Sewn on around the clip is a double belt loop. The belt loop has a snap so it can be lifted away from the clip, presumably so one can clip it to belt then snap the loops into place around the belt.

The clip does seem a bit stronger, maybe partially because it's oriented only the short way so is a shorter clip. The zipper goes from one side of the belt loops on top to the other, so it opens much further. Did my best with pics ;)

I intend to put a carabiner through the belt loop when I wear it straight on my jeans (as usual), and attach thee carabiner to the belt loop on my jeans.

Lots of pics:
old - new


back open loops

back open loops



open (inside)

Comment by Brian Grant on October 5, 2011 at 4:30pm
Jrtpup: Which case were u using with the dex before? The cloth one with the zipper or the original case where you slide the dex into it?
Comment by Anna on October 5, 2011 at 8:56am
JRT: I've only had my dex about 6 months, and I've already gone through two cases. I would love to see what this new, improved case looks like, if you can post a picture up.
Comment by MossDog on October 4, 2011 at 10:36am
Wow jrt I am glad they made good on it though. I would love to hear about the new case- I have always thought theirs was pretty lame........
Comment by jrtpup on October 4, 2011 at 10:30am
Apparently Dexcom has a new and 'much better' case that I'll be getting tomorrow with my new receiver. Took me ages to get them to understand that I *HAD* already reported a problem and they sent me the same case, therefore it's THEIR responsibility that it's lost... not as if I didn't try to fix the problem.

Maybe worth a shot calling to ask for the new case if you're under warranty. I'll report when it comes.

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