Replies to This Discussion

Permalink Reply by Jake on June 18, 2009 at 9:17am

Under 64 for the lifescan. i got it working by installing the lifescan driver, then running windows update and it sees that it is a incompatible Prolfic USB to serial and then offers to update it.

Permalink Reply by Scott Berger on August 23, 2009 at 10:34pm

The Abbott people were less than helpful about this when I wrote them; they say they don't support 64 bit OSes and they have no plans to. Nice of them to tell us this before we order the cable. Anyway it's possible to make it work

In looking at the INF file, the Abbott USB data cable uses a TI 3410 USB to serial device. I was able to download the 64 bit version of the driver for the 3410 device, and change the VID that was referenced in the INF file to point to the one that Abbott uses. In my case, I edited the lines that say VID_0451 to VID_1A61. Check yours to see if its the same by going to the device manager, select the data cable, and under the details tab select the Hardware IDs.

Anyway, after I did this, the driver install worked fine, and the CoPilot software was able to see the meter and download data from it.

Permalink Reply by tmana on August 24, 2009 at 2:13pm

Where did you find the driver?

Permalink Reply by Scott Berger on August 24, 2009 at 7:43pm

On the Texas Instrument Website. Its a little weird, they want you to sign up to get an account before you download, but search their site for USB 3410. I attached them here as well, I don't know if the moderator will let them stay

Attachments:

• TUSBWINVCP_WDF-Single_Driver_v2-5.exe, 13.7 MB

Permalink Reply by tmana on September 7, 2009 at 6:29am

I had downloaded and installed the same file, but Vista still didn't recognize the cable. Could not find any separate files -- only the installation monolith.

Permalink Reply by Scott Berger on September 8, 2009 at 5:24am

After you run the installer, it will place the driver files in C:\Program Files (x86)\Texas Instruments Inc\TUSB3410 Single Driver Installer\DISK1\Windows\tiinst\TUSB3410\Vista64.

Nothing will work if you don;t change the VID as I mentioned in the previous post. But you needed to find where the driver files are to do that change. Then update the driver files through the device manager, and point to that directory (after you made the edit)

Permalink Reply by tmana on September 8, 2009 at 4:11pm

Thanks for the info! Found the file, updated it, and downloaded my meters :D One happy camper!!!!!

Permalink Reply by Scott Berger on September 8, 2009 at 6:56pm

I was so bad. I gave the abbott guy what for when I figured out how to do it :-)

Permalink Reply by rshin87263 on June 20, 2011 at 5:09pm

where was the driver located ?

Permalink Reply by tmana on July 13, 2011 at 8:04pm

Go to the start of this sub-thread ( Reply by Scott Berger on August 24, 2009 at 7:43pm
); there's a link to the file. It will need to be unpacked, then installed, then edited before it will work.

Permalink Reply by rshin87263 on June 20, 2011 at 5:11pm

i too am having same problem

Permalink Reply by Robert Hearn on September 11, 2009 at 5:13pm

Scott - all I can say is, man - you totally rock! Yeah - it's an old expression - but I'm an old guy - and what you've done with this thing is awesome!

And TuDiabetes comes through again! Just when I thought I was going to have to do a ton of manual entry and the like, I find the answer here. Thank you, thank you, thank you!

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