I have a One Touch ultra mini meter and the Lifescan cable. My PC OS is Windows 7 64-bit. The problem I'm having is that I cannot get the Lifescan online software (Zoom) to recognize my meter and download data. I know it works with the 32-bit version of the OS, but I would rather find a workaround solution rather than switch the OS configuration.

I don't want to reinvent the wheel, so I'm asking here first in case someone has a solution such as an available driver or driver patch. Has anyone found a way to get 64-bit Win7 to recognize their one touch and download the data? I did find a workaround by using Medtronic Carelink online; however, I would like to upload my data to MS Healthvault using Lifescan's Zoom software.

Any help would be appreciated. Thanks!

Tags: 64-bit, Cable, Lifescan, One, Touch, meter

Views: 1102

Replies to This Discussion

You can try downloading the Lifescan driver update package again off their website, (unplug meter cable from pc first, then replug after install/or when prompted by install)... If that doesnt work, I had one machine that by letting Windows update, update the Prolific driver (*AFTER* installing the Lifescan Driver pack).... the meter downloads started to work... as always.. YMMV.. if it doesnt, youll want to uninstall the Prolific driver and the lifescan stuff...

Let me know how it goes because its been awhile since iv done it..
Thanks, Jake. I'll take a look, and I'll let you know if I find success...or not. ;-)
(you go to device manager and select the PL driver and hit delete.. it should ask if you want to remove or uninstall.. you want to uninstall)
My system is Vista 64-bit. I had some recent issues with the OneTouch driver recently, but since it's not my usual meter, I didn't worry too much. Wanted to connect the meters to Health vault. Had to do some serious registry hacking to get rid of a pair of old, nonfunctioning Prolific drivers. After I installed the new OneTouch desktop software, MS HealthVault told me I had to uninstall the desktop software to use the HealthVault connection. Once I got that installed, the desktop software said I had to uninstall the HealthVault drivers.

Color me upset. OneTouch Zoom doesn't allow the in-depth analysis of the desktop software, and HealthVault does *not* give me the option of an integrated display which will show both BP and BG on the same timeline graph. Which makes the whole connectivity thing useless from any point of view other than transmitting info to/from doctors and family members and having something that (in theory) isn't dependent upon your computer not going *splort*.

RSS

Advertisement



REsources

From the Diabetes Hands Foundation blog...

Diabetes Among Hispanics: We’re not all the same

US Hispanics are often portrayed in the press as a single, monolithic group. But anyone who has spent any time in San Francisco’s Mission District or the Bronx can tell you, we’re not all the same. Now we’re finding out Read on! →

Diabetes entre los hispanos: no somos todos iguales

Traducido por Mila Ferrer.    A menudo los Hispanos en Estados Unidos son retratados en la prensa como un solo grupo, monolítico. Pero cualquiera que haya pasado algún tiempo en el  Mission District de San Francisco o el Bronx se Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)


DHF VOLUNTEERS


Lead Administrator

Bradford (has type 1)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

Brian (bsc) (has type 2)

Gary (has type 2)

David (dns) (type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2014   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service