Has anyone noticed that the chamber in which the reservoir sits smells like insulin even though it is dry?I keep mentioning it to the reps, but they discount that it might have anything to do with the problem and keep implying I'm doing something wrong.
I've spent almost all of today troubleshooting the bubbles in my line and reservoir with Medtronic. The rep on the phone walked me through filling my reservoir. I've had bubbles twice since then. My total daily use is around 20 so a 1/2" gap will send me into the 300s. Most of this week I have been flushing out the bubbles at least once or twice a day. And yes, I've been through the checklist and I'm carefully doing everything right. They offered to replace the pump again, but #4 is only 3 days old.
I've been pumping since 2006, but didn't have anything but occasional bubble problems until with the Revel, although I have always noticed that the chamber smells of insulin.
The same thing has been happening with my pump/tubing! I have always had issues with bubbles in the tubing, and the associated higher bgs. Too many calls to Medtronics and the usual "patient error" is absolutely frustrating given I have been pumping for six years.
Last April I had been having two days with really high bgs (300+ consistently), I changed everything out and the numbers stayed elevated so I started correcting with injections. My bgs would come down but within hours they would rise again. Having changed everything out already I couldn't figure it out.
I ended up having to go to the hospital in DKA. While in the ER I happened to feel around where I had my pump clipped and it was wet...and smelled like insulin! It turned out that the insulin was being pushed out of the reservoir!! There were no alarms and no "occlusion" warning from the pump so I was unaware!!! This problem was actually becoming life threatening. Again, patient error????
Now, I check for bubbles, leakage and the smell of insulin several times a day. I would feel better about Medtronic if they took the approach where they wanted to know about these issues so they could actually research the cause for it happening so changes could be made! Have some respect for the patients who use the pump everyday, they are the true voice of pump's ability. To be able to trust a "closed loop system" I would have to trust that Medtronic would be pro-active in addressing issues...because my LIFE depends on it!!