Replies to This Discussion

Permalink Reply by Mike Carter on May 5, 2010 at 6:24pm

Jennifer - There used to be patient grade software that was installed on your computer. The new direction from MM is the CareLink USB with the carelink website. Go to http://carelink.minimed.com in your browser, create yourself an account. After that, just stay logged in and try uploading data from your pump. Once it is uploaded, you can run reports as well as share your information with your health care providers if you want to. Do note that the CareLink USB will not work with Windows 7 64bit.

Permalink Reply by Jennifer on May 5, 2010 at 6:27pm

Does the usb stick require you to downooad any drivers on your computer before you use it or will they load automatically when I plug it in? Does the pump info just get "beamed" to the usb stick and then transfers to the online program?

Permalink Reply by Jeff on May 5, 2010 at 6:34pm

i also can not get this to work w/ win vista/32 bit... any idea what's wrong? i can not get the driver to install for the usb link... thanks~

Permalink Reply by Mike Carter on May 5, 2010 at 7:10pm

All - the CareLink website will require you to accept a Java applet in your browser. After that, the drivers should get automatically installed. I have successfully done this on XP 32/64bit, Vista 32/64bit and Win7 32bit. Definitely call the MM 800 number as I have heard that if you are having problems with drivers, they will send out a USB to correct things.

Permalink Reply by Jennifer on May 6, 2010 at 6:16am

Where does the USB cable connect to the pump?

Permalink Reply by Dan on May 6, 2010 at 6:45am

It doesn't. You connect the USB dongle to your computer and it will talk via RF. No wires!

The old one would connect to your meter using this weird test-strip looking device.

Permalink Reply by Lola Emery on May 5, 2010 at 7:19pm

I hope it doesn't take MM too long to support Windows 7 64-bit because that is what my new computer has! I'm just glad that my husband has XP 32-bit that I can use to upload to Carelink until they do support 64-bit. Computer sales are really pushing 64-bit so there will be more people using them soon.

Permalink Reply by Dan on May 5, 2010 at 8:13pm

You can make it work in 64 bit, just use the XP mode. That's how I get around it. The driver isn't the problem, its the java app that they built.

Permalink Reply by AndyRozman on May 6, 2010 at 1:36am

Hi !

Actually in case of USB Carelink, java application requires you to have driver installed (no direct access to USB). Driver then creates USB/Serial Bridge and java then talks with Carelink USB like with serial device (same as having serial cable). Which would make Carelink USB mostly unusable on non-windows systems (and on some windows system too).
Since MM hasn't done a thing to make support for x64 system, when they had it easy (they just had to make little changes before (about 1 day work), but now they have to create new driver, so I don't think this will happen very soon).

Andy

Permalink Reply by Dan on May 6, 2010 at 6:46am

Interesting. You would think they would be working on keeping their stuff up to date. At least you can either run stuff in 32bit mode or just use xp mode.

I am going to keep dreaming for linux or mac drivers.

Permalink Reply by Jennifer on May 6, 2010 at 7:01am

So how exactly do I use this device to transfer the data? Basically I got the care link USB device and a CD with instructions - very basic - but I have no idea on how to proceed!

Permalink Reply by Dlrdon on May 6, 2010 at 7:13am

I can access the information with my mac but can't upload to the website with my mac from the pump. I my wife didn't have a netbook with XP I would of never bought into it.

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