Has anyone have had issues with the 723? In the last 2 months, I have gone through 3 insulin pumps. My replacement right away had A33 code, two weeks later my screen had lines going up and down across the screen, couldn't see a thing so they needed to replace it. On monday my pump while I was sleeping went completely blank, non-responsive, placed new battery in and it didn't power back up again. I just have received my new one and leary once again.
I've never had much of an issue with my 722 Insulin Pump, but when i went to the 723 - I'm having nothing but issues one after another.
I'm wondering if anyone has had much issue with Medtronic 723. I've had some words with Medtronic and really not happy. The representive on the phone had told me that I should invest in a backup pump. Mentioned that I'm lookin into going to a different company for my pump therapy instead.
They had to replace my 723. After a year and a half, the up button started sticking, to the point the screen would lock and sometimes it became unusable. Been using the replacement for the past 6 months without incident.
Dumped my Animas in November for the 723.
So far, so good.
My bg's have been better and everything is running smooth.
I do think the Revel has a tiny bit more issues with bubbles, but nothing drastic.
The service local and national has been fantastic to this point.
i've only had mine for just about 3 weeks.
only problem was last night when a check BG alarm went off at 3am, and continued to beep for 30 minutes even after acknowledged.
I have gone trough 3 - 723 in the last year. Screens have gone blank and to maany Low Bg. Doctor has lowed my Basal rates and raised my carbohdrates. I have beena type 1 for 46 years and on 723 for last 5. I also have Multiple Sclerosis so being on my feet to long and exercising is hard. I do walk daily. I have had more Low BG levels in past 2 years then I have had in past 44 years. I don't think the insulin pump is the greatest. I was on the CGM with pump and that has caused problems also. Stopped CGM in early Feb 2012. My last A1c in late Dec 2011 was 5.9 had latest A1c in late May don't know results yes
I've just started on the 723 a couple of months ago and started noticing a LOT of air bubbles in reservoirs. I've been using MM pumps for 12 years now and this problem just started. I've had absolutely no help from MM. Customer service reps make it sound like it's the customers' fault that air bubbles are appearing!???? One of the reps also told me that air bubbles are "not a problem". I've returned several leaking reservoirs and am in the process of waiting for a "letter of analysis". I can already predict what that letter will say. (it has to be approved by Medtronic's legal team)
I do think MM needs to start listening to their customers! My next pump will not be a Medtronic product!
Same thing has happened to me and Iv been on 722 for 5 years all the Medtronics Rep have told me to fill resivor up with Novolog at room tempature. But it has still happened.
Yes, I wish they had more companies and pump options out there. I have not had bubble problems though I don't check, but have had 4 pumps fail on me in less than a month, and 2 CGMs. I am also so sick of multiple techs on the phone trying to blame me for the multiple errors that my pump has failed and CGM failures. Each time they ask me 20 questions and try to put the blame on me somehow. Even when I had a replacement pump for ONE DAY that broke. I'm like what could I possibly do in ONE DAY to the pump that would make it MY FAULT??? What, do you think I threw it in the ocean just for fun???? OMG I never hated minimed but right now I am REALLY hating them.
I have recently started using a paradigm 723. I only use it as a CGM and it has been a total loss so far. It often shows my BG going up, when in fact it was decling. More problematic is when it shows me getting into the low alert range (80 to 90)I often take a look, then decide whether to take on a snack, if I plan to do something requiring increased physical activity. Then, later, when I get to check my BG, I find it was off the chart, like in the 200+ range, yet the CGM still shows a delcining graph line.
Calls to the help desk have resulted in such a plethora of 'well you might want to try...", and instructions to calibrate in ways that are marked different than the original instructions; I am now totally confused and don't think I'll ever become confident in it, so plan to send it back.
I must say I'm "happy" to see that others are having the same issues I am with "spontaneous" air bubbles - - I seriously thought I was going nuts! I've been pumping for almost two years with a 523; always had great control and never had any issues with it. However, within the last three to four months I've been developing air in my reservoirs and in my tubing. I've changed nothing in the way I fill them, I've swapped out my pump, walked through my technique with someone at MM, even met with my CDE to have her watch me to make sure I wasn't doing anything wrong, and I'm still having the issues. Meeting with my endocrinologist today for my 3-month visit (unhappily with an A1c of 6.9 - - I know, not too, too high but I always run around 6.5) and will see what he has to say.
I heard from another blog post that a while back MM changed their infusion set production company or supplier and ever since they have been much lower quality. That's just what I heard though, not sure if it's true. Do know they recalled some a few years back.
I'd be willing to bet Reservoirs. I believe the "No Delivery" issues I'm having comes from inappropriate lubricant on the reservoir o-rings. One problem might parrot the other. Good luck with it.