Minimed Paradigm Insulin Pump Users


Minimed Paradigm Insulin Pump Users

For users of any model of the Medtronic Minimed Paradigm insulin pump.

Please note: the exchange, sale or giveaway of items between members that require a prescription from a licensed practitioner, including insulin pumps and pump supplies, is not allowed on TuDiabetes.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association and Insulin for Life, which accept insulin pumps and pump supplies (as well as other diabetes-related prescription items).

You can also approach your physician's office or local medical groups to discuss donating them to those in need of assistance in your area.

Members: 1947
Latest Activity: yesterday

Diabetes Forum

Battery problems

Started by swisschocolate. Last reply by shoshana27 yesterday. 16 Replies

New member

Started by Anthony Zyjewski. Last reply by Timbeak48 yesterday. 9 Replies

530g Clip Screw

Started by Timbeak48. Last reply by Timbeak48 on Sunday. 8 Replies

Crimped Infusion Sets

Started by piptik jenkins. Last reply by JC Aug 13. 13 Replies

Battery / Assault Charges ?

Started by Cocheze. Last reply by Vinnie Aug 1. 8 Replies

CRAZY experience

Started by MKSSS. Last reply by MKSSS Jul 19. 11 Replies

OneTouch replacement?

Started by Nell. Last reply by Kent Austin Jul 17. 22 Replies

Contour NEXT USB (Link Meter) pouch

Started by Geoffrey Steinman. Last reply by Kevin H Jul 15. 67 Replies

Setting Basal Rates

Started by Cocheze. Last reply by Suhen Jul 11. 7 Replies

Reservoir Issue? Connector problems?

Started by Laura S.. Last reply by Sam from Alabam Jul 10. 74 Replies


Started by pann. Last reply by Janny Jul 5. 1 Reply

Bled like a stuffed pig

Started by Taylor_B. Last reply by Janny Jul 5. 9 Replies


Started by Aaron. Last reply by Aaron Jun 25. 4 Replies

Rate the Enlite Sensor- Pros and Cons

Started by Diabetes to Go. Last reply by Danielle Jun 23. 14 Replies

Comment Wall


You need to be a member of Minimed Paradigm Insulin Pump Users to add comments!

Comment by mary on June 14, 2014 at 7:24pm

A year and a half ago I was having the same problem and notified the FDA. I encourage everyone having these problems to do the same. It is not user error.

Comment by Laura S. on June 14, 2014 at 7:16pm

I think the cannula was fine. I rarely ever ever bend them. I hope this gets some attention, never had a problem with these before. I told the lady on the phone, it was definitely wobbly. Tne same set gave the two highs, Thursday and Today so.......

Comment by Sam from Alabam on June 14, 2014 at 7:03pm

I have also had bent needles in the transfer guard (the blue thingie that connects the insulin vial to the reservoir) that would keep anything from flowing, either air or insulin.

Comment by Sam from Alabam on June 14, 2014 at 7:00pm

Laura, when that happens to me it is usually a bent cannula that no longer delivers. I can't give you advice on how to bring your sugars down faster, but I start shooting intravenously so I can get it down in an hour or two. A doctor told me I would get brain swelling and die, but so far since using i.v. boluses since 1985, I am still here. It is very hard to stabilize the vein and get the bolus in with one hand, but that's what I do.

Comment by Sam from Alabam on June 14, 2014 at 6:54pm

My endocrinologist confirmed this week that there is a problem with the connection. The one I showed him was wobbly and I had enough air in the line to raise my bg about 30 points. He suggests I file and FDA complaint. I reported this to the Medtronic supervisor on my case, but have not heard back from him. Meanwhile, I'm up to medical engineer with Medtronic. They are analyzing two sets for failure and will get back to me when they are done. I'm giving them a chance to solve the problem and will then proceed with FDA if I need to.

Comment by Laura S. on June 14, 2014 at 4:27pm

Sam and all, twice this week my BG has soared really really high. Once with a no delivery alarm, then without. Both times my BG was absolutely fine. Two hours later, the highest reading I ever saw at home (I dont get sick, so I dont go to the ER). Today it happened again, with a 417 after being 130. Called for assistance, was told to check the white part and make sure that it wasnt wobbly. It was. I changed sets, by then at a 500 bg and was told they would send me an email to trooubleshoot high BG and no delivery alarms. After 14 yrs I know what I am doing. Interesting, the lady left me with a very vague answer when I griled her on what might be wrong and why she was ending the call. Btw, air would not push into the new cartridge properly either. Now I am stuck with a BG that takes all day to get down and I feel very concerned with their answers!

Comment by bort269 on April 28, 2014 at 7:51pm

I have noticed that the white piece totally wiggles recently!

Comment by Sam from Alabam on April 28, 2014 at 7:40pm

I'm 90% sure it's the white piece on top of the reservoir. It may be a softer plastic than before, or just the wrong size. But it's not working. Medtronic is really nice about replacing everything, but the replacements have the same problem.

Comment by Sam from Alabam on April 28, 2014 at 7:38pm

I have a manufacturing background. It appears that the clear plastic fitting is not snapping onto the white part of the reservoir cap as it used to. If you wiggle the clear part, you can see the air gap between the two pieces. The reservoirs are made in Puerto Rico. The MMT-382s aren't clear, probably Denmark. The MMT-366s are made in Mexico. They've changed something and the parts no longer fit.

Comment by Sam from Alabam on April 28, 2014 at 7:34pm

I've been dealing with it since early April. I've been through the troubleshooting protocol many times with the same result. I'm up to the supervisor/medical engineer letter of failure analysis level. A friend has the same problem and is filing a formal FDA complaint.


Members (1946)




From the Diabetes Hands Foundation blog...

Diabetes Among Hispanics: We’re not all the same

US Hispanics are often portrayed in the press as a single, monolithic group. But anyone who has spent any time in San Francisco’s Mission District or the Bronx can tell you, we’re not all the same. Now we’re finding out Read on! →

Diabetes entre los hispanos: no somos todos iguales

Traducido por Mila Ferrer.    A menudo los Hispanos en Estados Unidos son retratados en la prensa como un solo grupo, monolítico. Pero cualquiera que haya pasado algún tiempo en el  Mission District de San Francisco o el Bronx se Read on! →

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