Minimed Paradigm Insulin Pump Users

Information

Minimed Paradigm Insulin Pump Users

For users of any model of the Medtronic Minimed Paradigm insulin pump.

Please note: the exchange, sale or giveaway of items between members that require a prescription from a licensed practitioner, including insulin pumps and pump supplies, is not allowed on TuDiabetes.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association and Insulin for Life, which accept insulin pumps and pump supplies (as well as other diabetes-related prescription items).

You can also approach your physician's office or local medical groups to discuss donating them to those in need of assistance in your area.

Website: http://www.minimed.com
Members: 1946
Latest Activity: on Tuesday

Diabetes Forum

Minimed revel 723 vs minimed 530g

Started by Taylar. Last reply by Laura S. Sep 11. 8 Replies

Sensors and transmitter

Started by Taylar. Last reply by Taylar Sep 4. 8 Replies

Crimped Infusion Sets

Started by piptik jenkins. Last reply by rrrruff Aug 30. 15 Replies

Battery problems

Started by swisschocolate. Last reply by shoshana27 Aug 19. 16 Replies

New member

Started by Anthony Zyjewski. Last reply by Timbeak48 Aug 18. 9 Replies

530g Clip Screw

Started by Timbeak48. Last reply by Timbeak48 Aug 17. 8 Replies

Battery / Assault Charges ?

Started by Cocheze. Last reply by Vinnie Aug 1. 8 Replies

CRAZY experience

Started by MKSSS. Last reply by MKSSS Jul 19. 11 Replies

OneTouch replacement?

Started by Nell. Last reply by Kent Austin Jul 17. 22 Replies

Contour NEXT USB (Link Meter) pouch

Started by Geoffrey Steinman. Last reply by Kevin H Jul 15. 67 Replies

Setting Basal Rates

Started by Cocheze. Last reply by Suhen Jul 11. 7 Replies

Reservoir Issue? Connector problems?

Started by Laura S.. Last reply by Sam from Alabam Jul 10. 74 Replies

Recommendation

Started by pann. Last reply by Janny Jul 5. 1 Reply

Bled like a stuffed pig

Started by Taylor_B. Last reply by Janny Jul 5. 9 Replies

Comment Wall

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Comment by KiwiRox on June 14, 2010 at 7:55pm
With MM you don't have to wait for it to tell you to calibrate to calibrate. In fact, sometimes it works better if you don't wait the full 12 hours. I normally calibrate when I wake up in the morning so I get a true fasting. Then I'll calibrate again before dinner. If my sensor and meter are more than 20 apart and I'm not extremely high, I'll calibrate, as well.
Comment by A. Kelsey Metcalf on June 14, 2010 at 7:48pm
Chef, one thing I've found that's helpful is to make sure I do a bg (and calibration) before bed. Then I make it through the night without a meter bg now alert. Hope that helps!
Comment by Anthony on June 14, 2010 at 11:10am
Oh....I didn't even attempt it with my Mac. I'm on Intel, too. I'm going to give it a try tonight. I do have a laptop PC with a wireless card, but seem unable so far, to get it to connect to my router. I'll work on that if the first option doesn't work.

Diana, you really are a wonderful resource to the people (like me) on this site. Thank you for everything that you do and the time you take.
Anthony
Comment by DianaS on June 14, 2010 at 10:54am
I don't think pursuing something that should be covered as part of a warranty problem is unreasonable. It might be a pain in the neck for you though.

I'm on a MAC too so I understand. Mine's an Intel MAC and sometimes Carelink Personal worked for me sometimes it didn't.
Diana
Comment by Anthony on June 14, 2010 at 8:18am
Thanks for your note, Diana. I thought about calling the local Medtronic rep and talking to him. I've had several conversations with him in the past, and he and I also share some of the same medical resources here in Boston. I hate to be a pain in the butt, but I think you're right...losing 14 of them is just plain too much. Thanks for the advice and boost...I will call again and see if they can be more responsive. I haven't used the CareLink yet...my doctor and office staff download my info when I go there. I use Macs at home. Again, thanks, Diana.
Comment by DianaS on June 10, 2010 at 11:06am
Christina and others, I used Minimed's sensor successfully for 3 years. I have recently switched to Animas and Dexcom but that's more because of personal preference rather than dissatisfaction. I had some skin problems with the Minimed system but not the Dex. Other people have had more skin problems with Dex so everybody's different.

CGMS is a different animal and takes some getting used to. There's a learning curve involved. But if you work with it and understand it's limitations and quirks I believe it can be successful for most people.

Also remember that there has to be far more satisfied people out there than there are complaints. Complaints tend to be more visible on message boards because people are looking for solutions to make it work. People don't usually post when things are going well.
Comment by DianaS on June 10, 2010 at 10:32am
Anthony, that would annoy the heck out of me ie Medtronic not replacing the sensors especially once they finally replaced the transmitter and all is well. Have you uploaded to Carelink? That should provide ample documentation that there was an ongoing problem that affected all of those sensors. How many times did you attempt to get a hold of them and couldn't because you couldn't get through on the help line also?

Have you thought about pursuing this? It would be a bit of a pain in the neck to do so but what they did is just so wrong on so many levels it might be worth it. This is such an extreme example of let's just blame the patient when it was really a faulty transmitter. Ask to speak to a superviser. Or perhaps talk to your local Minimed rep. If that doesn't do anything if I was in your shoes I'd make a formal complaint somewhere. Not sure who -- maybe the Better Business Bureau, the FDA, attorney general, insurance commissioner for your state. This is blatant enough I might even start with one of those agencies just to get this documented somewhere.

Diana
Comment by Taylar on June 8, 2010 at 8:53am
I'm getting the revel and it will be here today but i can't start training until the 29th
Comment by Type1 on June 6, 2010 at 8:32am
Even tho I would like my accurate readings, things have been OK. At times, I get 6 days out of 1 sensor. Currently I am on day 10 and accuracy is pretty good. For me, inserting a sensor about 10" up from the knee works fine.
I've had good results here and it gives my sides time to rest.
It seems that one's "physiology" will dictate how well this system will work for a person. Switching to Dex usually helps people having problems with Medtronics.
Good luck:)
Comment by Anthony on June 6, 2010 at 7:46am
I had a problem with my sensor transmitter. For the first 4 weeks it wasn't working properly, I was told to "move the sensor closer", "mover the sensor further away". "keep the sensor in line with the pump", "use another location (leg)", etc., etc. Four weeks and 13 sensors later, Medtronic told me that they (finally) thought the transmitter was defective and that they would send a new one. They agreed to replace TWO, not fourteen of the wasted sensors. Their reason: I did not call enough times to warrant replacement of the fourteen. My advice: if you have any questions or concerns, call that 800 number each and every time. It cost me an $350 to purchase another box of 10 sensors. It seems to work fine now, but the experience makes the insertion of each new one more painful than it needs to be. Good luck with yours.
 

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