I am familiar with Lucille Packard / Stanford's Diabetes Care Management Team in dealing with my duaghter's diabetes. I would like to hear feed back from other Diabetics or parents of diabetic who have had experience with the various management teams in the SF Bay area of Monterey Bay areas. I have fond the Mds and counselors very friendly and helpful but as far as responding to emails or phone call, ...... not so much! I occacionally download my duaghter's pump info via Carelink and then send an email and leave a voice mail asking for feedback on the previous 2 weeks info. I frequently do not receive a call back or email. In order to get feedback I need to hound them in order to get a call back. I am not sure if I need to ween myself off the Diabetes Managment Team and just make the changes on my own. What does everbody else do?