Replies to This Discussion

Permalink Reply by DBolding on May 3, 2011 at 2:34pm

I have had 3 pods inn the current box not working. Fill with insulin and no bleeps. Plus they seem to hurt when going in a lot.

Permalink Reply by Janet Ballone on May 3, 2011 at 2:34pm

Call customer service.

Permalink Reply by elaine peterson on May 3, 2011 at 2:44pm

I have had 3 occlusions in the last 6 weeks or so, the first in a long time. I blamed it on being on the pod or giving MDI's in my abdomen for 7 years and developing bad sites. Now, I am wondering......

Permalink Reply by Rebecca on May 3, 2011 at 2:50pm

I feel like I've lost 4 or 5 pods in the last two weeks to occlusions or pain / cannula slipping out. I'm not sure if it's the pods or a bad run with me but it's sure been frustrating!

Permalink Reply by elaine peterson on May 3, 2011 at 3:21pm

That seems like a lot of bad Pods for 2 weeks.

Permalink Reply by Ally on May 3, 2011 at 3:16pm

When I started on my OmniPod last week, the educator that was showing me told me that 2-3 pods per box usually have problems. Then she told me that OmniPod will replace a bad box for free if you call them. I'd call and tell them what happened and see if they'll replace them so you're not out that money.

Permalink Reply by Janet Ballone on May 3, 2011 at 4:11pm

I totally agree. They're very good about replacing pods. That's the first thing anyone should do with a pod problem... save the pods and give them a call.

Permalink Reply by Seth on May 3, 2011 at 4:11pm

Ally,

I have been on the pod for over two years. There is NO WAY you should expect 2-3 pods per box to be bad. That is just bad information from the educator. I have had a few over the last two years and they seem to be from the same box when it happens but there is no way they have a 20-30% failure rate. There seems to be a lot of misinformation out there so take it in stride and enjoy using the product.

I would suggest you contact them if you have any issues.

Do not plan on having that kind of failure rate.

Permalink Reply by elaine peterson on May 3, 2011 at 4:33pm

I have not found that 2-3 pods p/box are bad. Maybe 2-3 per year. I don't count occlusions as I feel those are site or activity related.

Permalink Reply by Janet Ballone on May 3, 2011 at 6:25pm

I agree Elaine... I wear my pod on my abdomen and sometimes if I bump into something and feel a little pain it's usually an occlusion. It never just happened for no reason.

Permalink Reply by Sophia'smommyLori on May 4, 2011 at 6:38pm

I had 50% of a box of pods fail all w/ a failure alarm (no occlusions) in March so it does happen..... they replaced the rest of the box(unused pods) and of course the 5 that failed.

Permalink Reply by Katsz on May 3, 2011 at 5:41pm

I would call them....see what they say. We haven't had this before..but I have heard of others that do.... my son had a perfectly good pod just fail during sleep last night... no occlusion and it had been there for one day..strange.