I was doing a bolus for a snack, and in the middle of it my pod started alarming. I looked at the PDM and it said my pod had been deactivated and to put a new one on. That pod was not supposed to expire till tomorrow night.
Could it have been out of insulin? Is there a menu selection on the PDM I can go to that will tell me why I'm getting an alarm?
I was very nervous changing the pod, being a newby, but I got all my books out and did it just fine.
If you ran out of insulin, you would have been getting warning beeps that you had low insulin. You can set when you want these to start, but you can't turn them off.
There is an alarm code, but I don't know what they mean, the only alarm reason I have ever gotten is an occlusion.
The only thing you can do is change the pod, but then call insulet. They are good about helping trouble shoot, and if for some reason there was a pod error that shouldn't have happened, they will replace the pod.
In my experience, this is a very rare occurance, sorry that it happened so quickly for you!!!
This has happened to me several times also. I've only had the OmniPod for about 6 weeks. I would call Insulet and let them know what happened. They may very likely give you a free pod.
If you run out of insulin, it will tell you that you ran out. It may give you an alarm code, which they will want to know. Mine were generally occlusions. If you call them though, they are very nice and helpful. Much unlike the services I received from Medtronics, which is the reason I will never own a Medtronics item again.
Thank you...I will call insulet. It was just kind of scarey since I wasn't expecting it.
I called Insulet and they are replacing the pod. It's probably a good thing this happened because I have been freaking a little about having to change it, but it was so easy! Althought I've only worn it for 2 days I am loving my OmniPod!
It sounds like the pod sensed a catastrophic failure and shut down - like it is supposed to.
The only trouble codes I know of are the number and timing of beeps from the pod ie. two beeps every 3 minutes, two beeps every 15 min. etc - it's in the manual.
If you want you can check the insulin reserve buy using an old syringe and siphoning out what is left in the Pod. If you get anything more than a couple of drops that was not the problem.
I just tried to draw some insulin out of the pod and I was only able to get a drop or 2, so that could have been the problem. It was just a little unsettling, but the PDM told me what to do which was great.
I had the first one on my thigh, but put the new one on my stomach which feels a little more comfortable.
Thanks for all the help...I could not do this without all of you!
I believe that if it were truly an occlusion, the screen would have inicated such. I have tried to find out what the coes mean but they won't divulge that informaion.
I would add that I've had two do this now that were not occlusions, but were recorded as "Pod Failure." I assume, like Gary said, there must have been some kind of electronic or mechanical failure that the Pod detected. When I called in to report it, and gave them the alarm code, they replaced them without any issues. As roadsterchic said, they generally won't replace a Pod that had an occlusion.
The lady I spoke to at Insulet said there was probably some kind of communication problem and the pod was not responding to the PDM so the PDM disabled the pod. There was no blood that I could see in the cannula when I removed it.
I know in a few months I'll be an old pro at this , but it's nice knowing ya'll have my back. Thanks!