Tonight while testing my BG the PDM displayed a "pod error - remove pod at once" and call Insulet Corp. When I called and spoke with the customer service rep she asked if I was using the replacement PDM they had sent me on August 13th? I told her "Yes, I was". Then she told me that the ref # I gave indicated that I probably didn't turn the PDM on before I checked my BG. Hmmmmm.......I didn't know I was supposed to do that. It seems that anytime something goes awry with the OmniPod system it is always something that I did wrong. I wonder if their product could possibly have problems that are their responsibility??
These pod failures are getting to be expensive and I don't mean replacing the pods. My insurance will only allow so many vials of insulin per month and if I run out before then ... I have to pay out of pocket and that isn't cheap as you probably know.