Replies to This Discussion

Permalink Reply by barbraann on February 16, 2013 at 12:11pm

I just received a shipment today of the old pods and no one has asked if I want anything different. Do you know if we have to pay to upgrade the pdm? Do I have to ask them to switch over or is it an automatic thing? In which I guess would mean there is no charge to switch over.

Permalink Reply by clubkobe on February 16, 2013 at 12:25pm

I've only read on their website that they will contact you and I seem to remember reading there won't be a charge to switch but not 100% sure on that. I'm going to call Insulet next week and see what I can find out.

Permalink Reply by TxLogues on February 16, 2013 at 1:23pm

I just spoke with my Omnipod rep last night about this same question. He said the new pods haven't even been delivered within the company so we should go ahead and order the older ones for now. Hope this helps!

Permalink Reply by clubkobe on February 16, 2013 at 1:51pm

That does help. Thanks.

Permalink Reply by Brian on February 16, 2013 at 2:06pm

I was told by an Omnipod re-order rep that the new pods won't start shipping until at least late March. Also, Omnipod will contact you well in advance to let you know you're being switched over to the new system, along with information about how to make the switch.

Permalink Reply by Helmut on February 16, 2013 at 2:30pm

Q4 2012 Insulet Corporation Earnings Conf Call is on Feb 27, 2013 5:00 PM ET.

I expect a reliable update then.

Permalink Reply by Helmut on February 27, 2013 at 6:11pm

New customers already get the smaller pod. Existing customers will get the smaller pod in the next couple of weeks. This is what Insulet said. You are free to believe or not to believe. I like to believe, but I don't.

Permalink Reply by aimeeh2oski on February 16, 2013 at 5:27pm

Insulet will send you an email a few weeks before you get a shipment because there is an online training/tutorial to complete. We just got another 90-day supply a couple of weeks ago and the rep said that our next shipment in late April would be the new pods and PDM. There is no cost at all for the upgrade - they are reducing their manufacturing costs substantially with the smaller pods, so they want everyone switched over ASAP.

Permalink Reply by clubkobe on February 16, 2013 at 7:59pm

Thanks, I appreciate those details.

Permalink Reply by Disneyanna on February 18, 2013 at 5:27pm

Thank you so much for this information! I had to have my PDM replaced last week, as it stopped functioning correctly and my new PODS come tomorrow (regular shipment). So happy that this will be my last order of BIG ones!!

Permalink Reply by johnnyjumpstart on February 28, 2013 at 5:46am

how will it work if your pods are supplied by Liberty Medical in terms of Insulet switching you over to the new pods??