This morning as I was leaving for church my Omnipod failed again. I have been using the pods for 1 week now and have had 5 failures. One was related to poor adhesion, so I will subtract that. I thought the pod was supposed to last 3 days, so far I get 1 to 2 days and then they fail. It bad enough that they are expensive but also my insulin is also at a premium and I am afraid that I will run out before the month at this failure rate. My last failure occurred about 12 hours after putting it on the one before lasted only 4 hours. I am not sure what to do. Even it the pods are replaced my insulin is not. I have read about other people having this problem and now I don't know what to do. Should I revert back to shots and just try and use the pod intermittently? I alway refrigerate my insulin so changing takes at least and hour. Thanks for listening. Don
Don't give up yet! My understanding is that cold insulin can definitely cause problems. Are you putting room temp insulin in the pod? Insulin is safe/good @ room temp for 30 days. If your insulin is @ room temp, changing will only take about 5 min once you get the routine down. The 1st few times I changed pods I was a nervous wreck & consequently did everything wrong that one could possibly do & it did take FOREVER! Don't despair.
It was room temperature. I put it in my pocket next to my body for at least i/2 hour or more.
Pod Errors. I had one Occlusion after coming back from playing golf, I beleve that was caused by perspiration as the pod was on my underarm.
Keep with it and communicate with Insulet. Also, don't worry about keeping the insulin cold. Just the unopened insulin. It can survive just fine at room temp for up to 45 days. The basic I was told by a doctor was if you're comfy, insulin is comfy. :)
I've tried the cold insulin in a new pod, and ran into no issues. Of course following directions is best though. Kind of like some folks here recommend filling the pods slowly, though many do very quickly with no problems. Lot's of advice so use them all wisely.
I have had 5 of the last 7 pods fail, so I know the pods fail. I also refrigerate insulin, however, changing the pods takes approx. 5 minutes for me. I take out a bottle of insulin, open a new pod, fill the syringe from the package, tap it, warm the syringe in my hand for about 3 minutes or so, turn the bottle upside down and squirt the bubbles back in (after again taking the insulin out of the frig), fill the pod but I don't use the bottom of the syringe (where there are bubbles), and squirt the bottom back into the insulin bottle. I don't waste insulin, and I keep the insulin out of the fridge as little time as possible.
Insulet replaces pods that error, and some people have luck removing the insulin from the erred pods. Also some have filed claims for insulin with Insulet....maybe someone else can speak to how they remove the insulin from the erred pod and how they filed a claim for insulin.
I have removed some insulin from pods but is is iffy at best and I never get more then half of what I put in. Then how do I get the rest of the syringe filled (you are supposed to put in an equal amount of air in the insulin bottle and I was told not to mix the used insulin with the new. I have added some from an emergency supply of pen syringes I have, to fill up the rest. It is really difficult though so I don't usually try. I am going to try and get a reimbursement from Insulet in this latest batch. The new syringe has a much shorter tip and is harder to work with IMHO. Will let you know if I can get the refund.
I am currently awaiting 14 replacement pods due to failures, not occlusions. I have been waiting more than 2 weeks. I am now on my last box of the new pods, first shipment. So 14 out of 20 have failed. Insulet told me their shipping dept. is behind. They also told me to check with my supplier, that they might replace the pods. I will call them Monday. All of mine have failed from 6 to 35+ hrs after activating them. I have patience and am generally pleased with the Omnipod. Once I open a bottle of insulin, it stays out at room temperature until I empty it. If the pod fails early, I will try to retrieve remaining insulin, sometimes it works by sticking the needle back in and pulling back on the plunger.
I had 5 of the 10 in the box fail, Insulet said they would send another box so don't use any more from that box. I started another box and so far (Fingers Crossed) the pod is working (about 18 hours so far) fortunately it was my first box and I have 3 more. Hope I don't have the same failure rate. I would just have to go back to the pens till I get replacement. Hopefully my Dr. would allow me an emergency refill.
The odd thing is that some of us have had almost no failures. 2 1/2 months on the system, 2-day pod program, I've got a pyramid now of nearly 30 pods with 2 pod error failures. 1 occlusion.
That's 10% failure rate, which isn't good, but nothing like others with bad issues are having.
If we're on the same lot #'s it's gotta be the user in some way. This shouldn't be taken in offense -- not "blaming" anyone. However, if we are getting boxes from the same lot, the variable here is the user.
All my pods are lot #L40501 (you can get the lot# easily by going to Home->My Records->All History, find a "Pod Activated" record, select it, press the ? button).
Problem seems to have gone away when I started using the new box. There are other variables such as handling when being shipped (Box dropped and one box get more severe jolting and such due to its position in shipment) I know they do not handle dropping them as I had failures with old ones that fell off my lap when being set up. I learned quickly they have to be handled with care. Thanks for your concern though. Glad to have such a great support line.
I have heard some suggest that there may be a connection to what has happened to the box during shipping. This makes sense to me. Since Insulet actually mixes up the production lots within any individual box, it must be something that happens to the box itself after it's been packed, or, as you've suggested, on the user's end.
I think it's very logical that a UPS truck driver could be very rough and drop a box heavily or throw it onto his truck thus rendering the entire box of pods useless. This might explain why some users are getting failure after failure after failure, and others have barerly any at all.
We have been using the Pod since June 18th and have only had 2 pods fail. Of course they were back to back. The first one failed very slowly over the course of the day, and it took me a while to realize it wasn't working very well, while I fought high BG in my daughter and kept giving corrections. When I finally decided to change the pod at 3:30 am, the pod I got out of the cabinet failed immediately upon activation, it didn't insert at all. Thank goodness the next one was just fine. (but Murphy's law says that would happen at 3:30 in the morning, right? LOL)
Anyway, I like the theory that it has something to do with how the boxes are handled after they are packed. That is logical to me.