my pdm quit working for a while today. second time that happened. The first time was mid July. I was at the Doc.s, getting ready to leave, so I check where I'm at. My pdm wouldn't turn on. I'm pretty sure my battery wasn't low that day, but can't say for sure. I finally took out my batteries, put them back in and it turns back on. Anyways I put a new thing of batteries in when I got home. It just happened again. Now I know my batteries werent old. So, anyone else have this problem/

Tags: batteries, pdm, problems

Views: 89

Replies to This Discussion

Hi Antonia. Check past discussions. If you have the new generation PDM, apparently you need to use certain batteries or this will happen. (Sorry, I don't remember which ones work.) All others are a tad too small. Good luck.
Yes. It is something about a slight difference in length of different batteries, as I recall.
Energizer Max is what they recommend. We had this problem a while ago, at the same time we also had a bunch of bad pods. We haven't had it since, and we do use the right batteries, but we also got a new PDM at some point so you although I'd try using the correct batteries, if it keeps happening they will replace it.
Hi Antonia:

I just received my second replacement PDM on Friday (second one in 2 years) for the same reason. I had to put a strip in to get it to turn on, or pop out the batteries, and then I was not able to turn it off; I had to wait for it to time out. Insulet is very good about replacing the PDMs, though, and I got my new one the next day after I reported the problem. It's still a pain having to redo all your settings; I am always afraid I am going to mess something up.





From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team


Melissa Lee
(Interim Executive Director, Editor, has type 1)

Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)


Lead Administrator

Brian (bsc) (has type 2)


Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)


LIKE us on Facebook

Spread the word


This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service