Hi all, I am totally new here! This is my first post. I am wondering if there are any former Animas Ping users here who have now switched to OmniPod. I am considering the OmniPod for my 11 year old son. We live in Montreal and my main concern with OmniPod is service and support from GlaxoSmithKline, who distributes the pod in Canada. Is that an issue? As well, the Animas rep says the dosing precision of the Animas is better than OmniPod. Is that just a sales pitch? I love the tubeless idea and I hear the PDM is easier to use than the Ping. We have met all the sales reps (Medtronic as well) and seen all the device up close, but it is hard to really know what it will be like in reality. Any feedback about OmniPod vs. Animas is appreciated!

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My 9 year old had been using omni pod for over a year. She never considered anything else and would rather give shots than change. She is very slim do we sometimes have issues with areas we can put pod. Overall customer service is great on phone our clinical rep sucks. Give it at least 6 months it does take time to get used to simmer version now out yah

Thank you Dawn! I appreciate your input. I look forward to hearing more from other members.

I have worn both....and came out on the POD side. (My only issue with the PIng was the tubing, really, but it is also a bit more difficult to situate and inject. Of course, fact is the POD has many issues, (I recommend you research all entries here and in other discussions), but, for me, the tubing was the "rub".

Yes, the tubing is really the issue. But we also want the best insulin delivery system. Is it even possible to describe any system as the best? I guess it is a leap of faith no matter which one you go with. All have their less desirable features to deal with. *sigh*

Hi Joey, we just started our then-3 year old daughter on the Pod in September. The Ping was our second choice, but it came down to the tubing (and for my husband, the endorsement of a pro snowboarder - ha ha!). This is all we've known, so I can't compare, but overall we are happy. Sure there have been issues - as there will be for any pump - but it gives us more freedom and flexibility than MDI. We just couldn't imagine her being connected to tubing all the time.

Not sure what the rep means by dosing precision. If they're referring to the fact that the Ping accounts for correction AND carb boluses in the insulin on board (IOB) while the Pod only accounts for correction boluses, that will change with the new, smaller pods, as they will take both into account.

Sorry I can't comment to the customer service in Canada, but I'm sure others in your area will chime in eventually. Good luck with your decision.

Ok, so just to understand correctly, the pod does not have a running total of IOB? So if you bolus 5u for a meal, that is not reflected in the IOB information? Only the correction is shown? So how do you know how not to bolus or correct too high or too low? Sorry for all the questions. Being in Canada we will not have the new smaller pods until maybe the fall. So any improvements to the system will be seen here for quite a while. The current system is what we'll be stuck with till we get the new system. Do you know if the PDM is also changing?

That is correct. If there is any IOB left when you bolus again, it will only reflect IOB for the correction part of the previous bolus. The current pod version assumes that any carb bolus is necessary to cover food consumed, but Insulet changed that for the new pods, probably to level the playing field so competitors can't use that against them anymore. Either way, it didn't factor into our decision and I don't think it's been an issue for us.

I didn't know the new pods won't be released in Canada until after the U.S. Is that an Insulet decision or Canada gov't decision?

The delay is all to do with Health Canada giving their approval. Just bureaucracy. We will get it, but we are always behind. They cannot rely on foreign governments (i.e. USA) making decisions about medical devices or drugs on behalf of Canadians. There are way more pumps available in the USA than in Canada. I don't know if we'll ever see the t:slim, which I've heard about. We have a 10th of the USA population, so it's understandable. As for the IOB issue, I find this interesting. Is it not a concern for anyone? I guess it's a moot point with the new system available soon in the USA.

Hmmm, I thought the US was always the last to approve, since we're always waaaay behind Europe.

The onipod system came in januari 2011 for the first time to the Netherlands. So the US was far ahead of us.

I found out that the Canadian version of the PDM already accounts for the carb and correction boluses. I was told by the rep we met that the Canadian PDM is a more advanced model than the USA model. I'm not sure why, as we are always behind with everything compared to the USA. Anyway, we decided to go with OmniPod. I am just so relieved to have made the decision already!

Can't give you a comparison because I've only been on the pod, and I've been on it for almost 4 years. For me, the learning curve was steep. Lot's of mistakes and a long shake-down period. My "pod failure" rate was somewhere on the order of 10-20% for the first couple of shipments. Not sustainable, really, even with Insulet replacing many of the ones that failed mysteriously.

I stuck with it mostly because I just liked being on the pod a lot more than being on MDI and I didn't see a point in switching to a tubed pump, only to experience another learning curve.

My persistence paid off, big time. I haven't had a pod failure in over 6 months. I get one, maybe two, per 90 day supply. More importantly, my BG control is slightly better, overall, than it was when I was on MDI, for much less effort overall.

My only issue, and it's considereable, is keeping my pod attached when I'm training Brazilian Jiujitsu.

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