I am curious what other members have experienced over the last 8 – 12 months as relates to pod failure rates. I have been using OmniPod for a year now and since May 2010, I have had failure a failure rate of 20 – 30 percent. This is not occlusions… my failures seem to occur after wearing the pod anywhere from 4 – 20 hours. I have only had one failure during the priming process. I move my pod location (arm, leg, stomach, etc…) each time I change (3 days if I am lucky) and also change the specific placement location when I go back to an area. I also keep my insulin at room temp. and store my pods in a different room from where I normally change them.
I am really frustrated with the loss of insulin, having to change a pod after only wearing it for a few hours, making calls to customer service, etc… I will say the representatives I speak with are excellent, they process the call and send out replacement pods ASAP, it’s just I feel the failure rate is unacceptable. When I inquire as to what the “alarm code” represents, I can not get a “real” answer; I’m a tech guy so I’m curious as to what is causing all my failures.
I do carry extra pods (2 -3), insulin, and a Humalog pen at all times so I am not worried about my numbers going high.
Just looking for insight, suggestions, etc… as I am seriously considering switching to a traditional pump.
Thank you everyone!
Yea, I have had one or two DOA's, but that was back in March or April. In June I was at a conference and had 3 pods die in one day! Just love sitting in a big auditorium listening to a lecture then all the sudden your pod starts beeping, luckily it responded to the PDM and turned off and was not one of those that just beeps until you tear it apart and remove the batteries.
Yes, even a rate of 10% is too high! The reps I speak to always claim their failure rate is within FDA guidelines (not sure what the guidelines are myself), but I believe the rate should be more like 2 - 5 percent. I think that would be acceptable. Some questions I have due to this are:
1. Is there a quality issue because the manufacturing takes place in China and not in the U.S.A?
2. Is it a raw material quality issue?
3. Training with the production workers?
4. Is the technology ahead of it's time?
Yes, you have to carry extra pods / supplies at all times, especially if traveling away from home.
I've been on the Pod since September and have only had one pod fail and one occlusion. I guess I'm pretty fortunate to not be experiencing the failures that others have. The failure occured while I was taking my jacket off and I'm pretty sure that it was due to static electricity. It was kind of dry that morning and as soon as I slid my arm out of my jacket sleeve, bam!!! It started squealing, but it responded to the PDM which displayed an error code. I called customer service and they took all of the information and put it in my record and forwarded it to the engineering staff. I've had the PDM act up only once. I think it was due to the cheapo batteries that I was using at the time, but it's all been good since. I don't think that I'll ever go back to tubed pumping. This system can only get better as they make improvements based on our suggestions and complaints.
Hang in there!
Yea, I have tried to recover the insulin also. Up until the last few weeks I could recover 100 units when I had just filled with 175 a few hours prior to the failure, but the last few weeks I cannot recover anything? I don't know if they changed the design or?
Why are you so against tubing? I have never used a tubing as I was diagonosed in Sept 2009 and went on the pods in Dec of the same year.
Hello Big Dog -
I am so against tubing as I am very active, and as it is, I catch the pod on door jams all the time, and I can only imagine how often I would pull the tubing, I must admit, I have never been on a pump with tubing, but it is just an impression I have. That may be false and stupid of me, but it is just my problem....so I am not anxious to try the Anamis (which my endo is pushing, as I pointed out already). She (my endo) just has a very bad taste in her mouth about INsulet, and she feels the pod is just a "poor design" as it wastes so much insulin when these small problems arise. I agree, and she gets even more angry when she hears that company reps suggest that insulin be drawn out of a pod...as the insulin willl so obviously be "tainted".
I draw it out all the time, even when I am changing pods and there is some left from the previous one, and I've never had a problem, i.e., infection, change in effectiveness of doses, etc.
I also used the Ping in the non-approved manor. If I was going out for the evening and didn't have enough insulin to last for the time I was out I would just add some more insulin to the cartridge. Never had a problem, remember too that doctors who aren't diabetics using the products have to go by what people tell them. They have people just like on this site, one hates the ABC pump while another worships it, so it is really just up to use to make the best decision we can and run with it.
I wouldn't want to go back to tubing and I was on two tubed pumps before the Omnipod so I know wheat it means to me...but that is just my opinion.